Complaint #3 Incredible Spins Casino

Verification and withdraw, £103 won

By Suz3tah43

3 years ago

They don't want to withdraw my £103, I won on the site. They not accepted my proof of address and proof of card payment. I deposited with this card and proof of address is bank statement what should I do? I never had a problem with another casino when I send my documents for verification.

Disputed Casino Incredible Spins Casino

Reason Verification issues

Amount £103

Discussion

AskGamblers

• Support Team

3 years ago

Dear all,

This complaint has been reopened as per Incredible Spins Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

AskGamblers

• Support Team

3 years ago

Dear Incredible Spins Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Incredible Spins Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $123

Avg. Complaint Duration N/A

Avg. Response Time N/A