Waiting for withdraw 1097eur

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dear ONDRAH,

Please accept our apologies for any negative feelings this situation may have caused. Our team is constantly working to improve our services and ensure you receive the best possible service.

Let us inform you that the additional documents were requested by the Verification Department only for security purposes and in accordance with our Terms and Conditions, specifically clause 5.1.

"Know Your Customer is the procedure according to which we reserve the right to request additional documents, which include, but not limited to: passport or ID; Proof of Address (Passport address page, Utility bill, Bank or Payment institution statement), selfie with passport or ID; or other documents upon GoSpin Compliance Department discretion. Please note that Driving License cannot be accepted as ID and/or Proof of Address."

For now, we are glad to inform you that your account is fully verified and the withdrawal request is successfully approved!

Thank you for your patience during this process.

Kind regards,
GoSpin Casino Team

Hello, I received all the funds today. And my account is fully verified.

Thank you

Dear GoSpin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.