Complaint #1 Godz Casino

I made a withdrawal request on 23/06/26 and I still haven't received it

By ahmed s.

3 weeks ago

Hello I am coming back to you about the GODZ casino site.

In fact I made a withdrawal request on 23/06/26 and I still haven't received it. As indicated in their conditions it is 72 hours to validate the request, I tried to contact them but it was impossible, their chat does not work I also sent emails but no response knowing my account is already validated, thank you, please find attached some proof.

Disputed Casino Godz Casino

Reason Verification issues

Amount €424

Discussion

AskGamblers

• Support Team

2 weeks ago

Dear Godz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

linux1

• France

3 weeks ago

this casino does not respect the deadlines, and the chat service only works in VPN, and they never respond by email, they validate the account but not the withdrawal request, worrying site and does not give confidence, the sum is 424€ is still pending

AskGamblers

• Support Team

3 weeks ago

Dear @linux1,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Godz Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $484

Avg. Complaint Duration N/A

Avg. Response Time N/A