Failure to pay out
I made a deposit in early June .I played with a bonus and fullfilled my part of the bonus by reaching the wagering requirement.I was up on the casino so I decided to cash-out my winnings in the amount of 1500 US dollars.I submitted all docs requested of me and was told that all was approved and I would get my winnings after the allotted time frame for deposits.I was contacted and told about the 10 businness day waiting period and I am fine with that.Following those dates I should have received my winnings on or about the 11th July.Today is the 25 of July and still no payment.I keep getting the excuse that the finance team is having problems and that I will be paid the following week.I think I have been patient enough in this matter.If you can help me resolve this great if not I need to take it further up the line Thanks
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.