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TonyBet Casino - Delayed payment of €1000

RESOLVED
mellahltd Netherlands Message
Posted on 15 June 2016

I asked last Saturday for a withdrawal of 1000 euro, they told me it will be processed soon and within 48 hours.
This afternoon I go to the live chat (which you only can find on the deposit page) and ask them how about my withdrawal, they told me it will be processed before within 5 hours
Unfortunately at 8 there wasn't a payment in my Skrill account, I call to their support and the girl told me in the next hour they will send the money to my Skrill.
Now it's 9:30 and still no money in my Skrill...

Please help me Askgamblers

Posted on 15 June 2016

Dear mellahltd,

We kindly apologize for the delay. Please provide your TonyBet username so we could check the issue. Thank you.

Regards,
TonyBet

AskGamblers
Posted on 16 June 2016

AskGamblers Complaints Team sends user's credentials directly to the casino management.

Posted on 16 June 2016

Thank you. Once again we must apologize for delayed payment. The money has already bee transferred to the player's bank account. Should there been any more questions regarding this issue, please contact our customer support at [email protected]

Regards,
The TonyBet Casino team

mellahltd Netherlands Message
Posted on 17 June 2016

I received the payment in my Skrill account.

Delayed payment, but complaint is resolved.

AskGamblers
Posted on 17 June 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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