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Deposit not credited in my account


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By kishore271993
8 years ago
Message on forum
< personal information removed >
I have deposited 1000 INR on 7th June at 18:21.
Till now balance has not been credited to my account.
Yesterday night I contact customer care live chat they told I have deposited in inactive account which is under maintenance and check time to time ur money will be credited later.Then he told me to deposit in hdfc account and he sent me a mail regarding hdfc account details.I deposited 1000 INR in ICICI bank account number ending with ****0567

Today morning I contacted customer care live chat they are telling me that 1000 INR is already claimed and credited to different account how is this possible?
I haven't disclosed my reference number to anyone how can someone claim my money without my reference number???
As soon as i deposited on 7th at 18:21 and I updated reference number, screenshot and time summited in 3-5min in this mean time how can someone can claim and credited in different account how is it possible???
In screenshot it is clearly mentioned my account holder name KISHORE ***** J without matching and checking how can u credit in different account???
Disputed Casino Dafabet Casino
Amount ₹1000

Discussion

User name

Dear @kishore271993,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
This matter has been addressed directly with the player and is now resolved.

Best regards

Dafabet management
User name

Dear @kishore271993,

Please keep in mind that all your attachments have been removed due to the fact they were all containing sensitive personal information. Make sure to read carefully and comply with all Complaints Guidelines from now on.

https:­//w­ww.a­sk­gam­ble­rs.c­om­/co­mpl­ain­t-g­uid­elines

Thank you for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000