Delayed verification over one week
On march 31,2018,i submitted a payout request for 440$,I finished the wagering requirements and asked the live chat to inform me about the verification process.Live chat gave me 2 different email addresses to send the documents for the verification and informed me that it take 3-5 working days in order to check my documents.Next day i uploaded again at the official casino cashier task once more the documents in order to be absolutely clear and give them no excuse for delays.I visited the casino today ,the payout request is still pending and my account is not verified yet.Today,live chat told me that it was a misunderstanding,that i didnt send the documents at the appropriate email address that it need 10-15 working days to verify my account.Ofcourse,i took again a reference number as it happened once week ago.In conclusion:i sent them the verification documents at all the service departments they have and one week later they dont have my documents.It is obvious that this casino does not want to pay.They try to trick customers in various ways just to delay the payment.I didnt know about this casino and after my withdraw request i read at askgamblers all these complaints and they are confirmed day by day.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.