Delayed Payment of $1050.00
I have been waiting on an appoved payment for a month now. On March 4th I was approved for my payout of $1050. After waiting for the 10 business day required I contacted them and they asked me to verify my phone number. When I told them the number they said it was not what they have on file. Mind you that it is the same number I give them everytime I contact them and they never mentioned the incosistancy. Now because of that I had to submit all new paperwork..delaying the payout. A week later they had not updated my account. I finally got a nice lady to help me and she told me that I need to email these two specific emails or my info would get lost. I then emailed them while she was online with me and she verified she got them. The account was updated on the 18th of March. I contacted them the next week and was told it would be going out that week. Nothing. Contacted them and they said that it's still being processed. Was told again yesterday that it should be soon.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.