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007 Slots Casino Delayed payment, no livechat or support

UNRESOLVED
Complaint Info
Disputed casino 007 Slots Casino
Reason Delayed payment
Amount € 238
Posted on January 26, 2016

Dear AskGamblers!

I made withdrawal request in 7/1/16 at 007 slots for 238€. At last payment was approved 19/1/16. But it has not been paid to me yet after 18 days!!!. Last time I was able to be in contact to livechat was 7/1/16. After that live chat has been disconnected. It should be available 9.00-18.00 CET. All my email to the support has been rejected (Recipient address rejected: User unknown in virtual mailbox table). They send me lots of promo mails from "Vanessa". Replyind to these promomessages is the only way to be in contact to this rogue casino. "Vanessa" asked me to send Id docs so I did and docs were approved. But no payment! What to do? Can you help me? I have a really bad feeling about this casino. Will I ever get to be paid?

I attach photo of my withdrawal details for proof

AskGamblers
Posted on January 30, 2016

Dear @hennah75,

Any update regarding your complaint? Thank you.

Posted on January 30, 2016

Nothing new to tell. No money paid yet. Thank you for your help.

Posted on February 3, 2016

I also sent complaint to Curacao eGaming.

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