Complaint #64 Raging Bull Casino

Delayed Payment and Unanswered Correspondence

By cathysga

9 years ago

Message on forum

Withdrawals are not processed as stated in their banking terms. Withdrew $2500 of winnings from deposit with no bonus attached. It has not been flushed from my account, documents have been submitted, banking will not answer my emails, online help gives no answers. Online help gives vague answers of 'doing the best we can', 'appreciate your patience', etc. Withdrawal was made on 2/11/17, documents submitted on 2/13/17, and 5 days after withdrawal, money has not been flushed from my casino account.

Disputed Casino Raging Bull Casino

Reason Delayed payment

Amount $2500

Discussion

cathysga

• United States

9 years ago

After the initial complaint, the claim was denied (wrongly) and money removed from my account. The cashout was the result of deposit with no bonus attached, and funds were finally put back in my account on March 11. I AGAIN requested a withdrawal. Now it is 11 days later, withdrawal still pending, and no contact or answer to emails. It has been 1 month and 11 days since I initiated the withdrawal. Documents have been approved (after sending 5 times).

AskGamblers

• Support Team

9 years ago

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

cathysga

• United States

9 years ago

Now, there are no responses to emails, or anyone on live chat, or anyone to answer the phone. I fear they are closing down.

cathysga

• United States

9 years ago

I have sent documents three times. Talked at length with live chat.....and can't get past them to anyone else. No activity whatsoever. I would like to hear any suggestions on my next move. It has now been 9 working days with no activity or communication on my payout. The money has not been flushed from my account, is still reversible (I haven't touched it) and status says 'Requested". Suggestions, please, on where I can complain further that might prompt action?

Raging Bull Casino Complaint Stats

Resolved 586 / 638

Avg. Amount $2,586

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

95h left

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

81h left

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.