Complaint #1 Dashking88 Casino

VIP status errors and VIP bonus application errors

By Abd. R.

1 month ago

What exactly is happening with my account? You sent an email stating that my account had been upgraded to VIP GOLD status, yet when I check the DK8 site, my status is still listed as VIP Dasher. Consequently, I have not received the weekly cashback, daily bonus, or rebate bonus—even though my total losses since signing up have reached IDR 27,880,000 and my turnover has hit IDR 97,937,319. If my status is indeed VIP GOLD, I should be receiving cashback of IDR 2,230,000, a rebate of IDR 783,498, and a daily bonus of IDR 3,903,000; in reality, I have not received any of these bonuses at all. Therefore, I request that you put me in touch with my VIP manager or the manager responsible for VIP-related technical issues.

Disputed Casino Dashking88 Casino

Reason Terms violation

Amount Rp6427000

Discussion

AskGamblers

• Support Team

1 week ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Ambassador123

• Indonesia • 1 reviews

1 week ago

I consider this resolved; please change the status to RESOLVED.

AskGamblers

• Support Team

1 week ago

Dear @Ambassador123,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Ambassador123

• Indonesia • 1 reviews

1 week ago

It looks like I've received a bonus in my account; it's a pretty good amount, even though it doesn't quite match the disputed sum.

Dashking88 Casino Complaint Stats

Resolved 1 / 1

Avg. Amount $362

Avg. Complaint Duration N/A

Avg. Response Time N/A