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Dafabet - Not reopening my account


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By Keliyo
1 year ago

I have been asking for a long time to open my account but the Dafabet team is not opening the account again My account was closed without reason When I asked about this I was told that we need some documents to reopen your account 👉1. Your PAN ID 2. Your photo with your PAN ID 3. Your bank account details for proof of address

I sent all the documents mentioned by them several times through email but could not get any done by them, so I came back and contacted the Enki team, then I was told that for your account verification, we need one or your government ID, your Aadhaar. Your photo with card or Aadhar card

As per her instructions, I sent her my Aadhaar ID or photo and my bank account statement for my Aadhaar ID or address proof via email.

Still, my account has not been reopened When I contacted back, everyone asked me to send the documents back or also told me that my account would be reopened within 24 hours. As per the instructions, I sent all the documents back but my account has not been opened yet.

👉I have more than 70 thousand rupees in my account, please help me by opening the account back.

👉 List of documents sent to me for account reopening 1. My PAN ID 2. Photo holding my PAN ID 3. My Aadhaar ID 4. My photo with my Aadhar ID 5. My bank account details, for address proof

Disputed Casino Dafabet Casino
Amount ₹70000

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management and Keliyo during the complaint process, the AskGamblers Complaint Team has reasonable grounds to suspect that the player didn't use our services in good faith.

The AskGamblers Complaint Team maintains zero tolerance toward players trying to abuse our complaint service. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
Dear valued customer,

We are looking into your case and will get back to you the soonest.

However, allow us to mention that initially, we have noticed that you have forwarded 2 usernames in your screenshots, and also allow us to point out the following term from our company.

4.4 You may open only one Account with Us. Any additional Accounts that are opened may be closed by Us and any outstanding amount returned to you or all such Accounts may be treated as one joint Account and merged together by Us, in either case at Our sole and absolute discretion. You agree that We shall use any method it deems reasonable to determine if two or more Accounts belong to the same customer.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
81h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
8h left
$288