Ag Awards

Dafabet Casino - Wont pay my winning and locked my account

Complaint Info
Disputed casino Dafabet Casino
Reason Bonus terms violation
Posted on May 16, 2014

i just register at dafa888 at 17-03-2013 and get sign up bonus rm50. and i was do lucky when get jackpot from progressive game cinerama rm62.000 and sent they my valid id. But i really shock and confuse after i made deposit as they t&c i must made 1st deposit if want to withdraw,they locked my account with reason that i have multiple account and to do investigation. I never register at dafa before! and when i ask how long the investigation proccess they just said can give me the answer now and wait for they notification by email! Why they accept my deposit and denied my withdraw? is that just cause i get the jackpot by your free bonus? please dont cheat new player with your fake free bonus. i still wait my account to be open so i can withdraw my winning. till now i never get any email notification from dafa888. Please help me with this problem. thx

Posted on March 26, 2013

Hi ce0111,

One of our executives already contacted you regarding this concern. If you have further inquiries regarding your complaint, you may drop us a call.


Dafabet Casino

Posted on April 14, 2013

 Is this isue resolved?

Posted on April 16, 2013

no,never resolved.dafa never call me. they just closed it. its they dirty trick to get more player!

Posted on April 23, 2013

 We received the screen shots from casino, which obviously show multiple accounts from the same IP address! It's strictly against the rules, so this complaint is solved!

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy