Complaint #146 Dafabet Casino

Dafabet Casino - Wont pay, making up terms

By Lucas S.

3 years ago

I deposited R$30, bet the equivalent of more than 1x the deposit and, because I didn't like the casino, I requested a withdrawal of R$ 30. They denied it under the justification that I had not bet enough. I bet more, about 2x the deposit, requested a withdrawal of R35.90 and was denied again under the same allegation.

They asked me for the wager ID, which does not exist for casino games, only for sports. I have tried several times to get support, I get short answers, and they are not willing to answer my request. How can I be forced to bet on sports having Dafabet Casino a specific balance for casinos? It is not even the same balance.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount R$35

Discussion

AskGamblers

• Support Team

3 years ago

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1394 / 1458

Avg. Amount $1,097

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (236)

Dafabet Casino Complaints

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Deposit amount 130000 INR not credited

My deposit of 130000 is still not credited to my account.

Its been already 6 days since I made the deposit.

Dafabet support keep asking the same details which I already provided. Kindly help me to get the amount.

Amount: 130000 INR

Transaction id : 525011442

95h left

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1366 USD not credited

Hi Team,

My deposit of 1366 USDT is pending for 5 days.

I made a crypto deposit and I shared the deposit slip and hash to support team and also uploaded the same in their cashier page. But each time I ask them the status they simply send bot replies asking to upload the same.

It's been 5 days and funds have not been credited to my account.

Please find transaction id below.

Transaction id: 525118316

Thanks

82h left

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verification delayed since July 16

I have been trying to complete my account verification and withdraw my funds since July 16, 2026.

When I made my first withdrawal attempt on July 16, I was asked to complete verification. I submitted the requested documents, including the front and back of my ID and a selfie with my ID.

Despite submitting everything requested, my verification remained pending until August 1 and my withdrawal attempts were declined. I was then asked to provide additional verification documents. I complied again and submitted the front and back of my Aadhaar card together with the requested selfie.

After waiting another 6–7 days, the verification was still not completed and I was asked for the same documents again. I have repeatedly complied with the verification requests, but the process keeps restarting instead of being completed.

Dafabet's notification states that document review and validation may take up to 72 hours. However, I have been trying to complete this verification since July 16, and today is August 7. More than three weeks have passed since the process started.

My transaction history also shows several declined withdrawal attempts during this period. My current balance is INR 104,200, and I am unable to successfully withdraw my funds because the verification process remains unresolved.

I am fully willing to complete any legitimate verification requirement, but I have already submitted the requested documents multiple times. I would like Dafabet to complete the verification without further unnecessary delays and allow me to withdraw my funds.

I have attached screenshots showing my withdrawal history, the "Documents under review" status, and Dafabet's notification stating that document review may take up to 72 hours.

81h left

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20000 amount Deposit pending

I am filing this complaint regarding my deposit of INR 20,000.00, made on 31-07-2026 at 08:45:20 AM with Transaction ID: 524052157. Despite providing all the requested proofs, including the transaction details and payment evidence, the amount has still not been credited to my account.

The support team has failed to resolve the issue and continues to ignore my concerns. I have repeatedly followed up, but I have received no meaningful update, no clear explanation, and no resolution. This level of customer service is completely unacceptable, especially when a significant amount of money is involved.

I request an immediate investigation into this transaction, credit my deposit without any further delay, and provide a proper explanation for the prolonged delay. I also request that appropriate action be taken to ensure customers are not subjected to such negligence and inconvenience in the future. I am only seeking a fair resolution and justice for the amount that rightfully belongs to me.

77h left

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Withdrawal not credited

Dafabet has successfully processed a withdrawal of 50000 inr to my bank, but there is no credit in my bank statement. I have checked with my bank manager, and I have uploaded all of my bank statements. There is no credit at all. It's been a month and I am losing hope. I didn't expect this from Dafabet.

Withdrawal transaction id 521765814

79h left

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Withdrawal is not credited from 40 days

Dear askgamblers,

Username < username removed >

Transaction id : 518663764

I made a withdrawal of 25000 inr on 23/06/2025. It is showing as successful in dafabet history, but it has not been credited to my bank yet and I am attaching the withdrawal screenshot.

Please check the screenshot and credit as soon as possible.

Thanks

80h left

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Dafabet has not approved my documents since July 10th

I deposited INR 50,000 on 9 July 2026.

I requested my first withdrawal on 10 July 2026. After that, Dafabet requested KYC documents, which I submitted immediately.

Around 24 July 2026, Dafabet requested additional identity documents again. I provided the requested documents without delay.

Despite submitting all requested documents, my withdrawals have repeatedly been declined or kept pending for almost one month.

I have fully cooperated with every verification request, yet my account has still not been verified and my withdrawal has not been processed.

The attached evidence includes my deposit and withdrawal history showing the repeatedly declined withdrawals and the current pending withdrawal.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my verification, process my withdrawal immediately, or provide a clear explanation for this prolonged delay.

Thank you for your assistance.

82h left

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Dafabet has kept my KYC under review and delayed my withdrawal since 10 July 2026

Hello,

I would like to submit a complaint regarding the prolonged delay of my KYC verification and withdrawal request.

I made my first deposit on 9 July 2026 and submitted my first withdrawal request on 10 July 2026.

After my withdrawal request, I was asked to complete KYC verification. I uploaded the requested documents immediately. Later, I was asked to provide another identification document, which I also submitted.

Despite providing all requested documents, my account has remained in "Documents Under Review" status for almost a month.

During this period, several withdrawal requests were declined, and my latest withdrawal request is still pending. I have not received any clear explanation about why my verification has not been completed or when I will be able to access my funds.

I have fully cooperated with every verification request, but the review process has been unreasonably delayed.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my KYC verification without further delay, process my withdrawal, or provide a clear explanation for this prolonged review.

Thank you for your assistance.

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Withdrawal amount of INR 60000 was not credited for long period

Hi @dafabet team

I withdrew Rs 60000 on 1st August. The withdrawal was successfully processed but not credited to my bank account. Already 4 working days finished still amount not credited to my bank account. Please check with the payment partners and please credit the amount to my bank account.

transaction id in dafabet: 524305323

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Dafabet has delayed my KYC verification and withdrawal since 5 July 2026

My KYC documents were submitted on 5 July 2026 and, since that date, my account has remained under review. More than 30 days have passed without my verification being completed or my withdrawal being processed.

I have contacted Dafabet live support many times. Every time I receive the same response: that my documents are still under review, they have followed up with the relevant team, and I should continue waiting. However, nothing has changed despite repeated follow-ups.

The attached evidence includes:

Withdrawal history showing my pending and rejected withdrawal requests.
A screenshot confirming that my KYC documents are still under review.
Three live chat conversations where Dafabet repeatedly confirms that my documents are under review and asks me to wait.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my KYC verification immediately, process my withdrawal, or provide a clear explanation for this prolonged delay.

Thank you for your assistance.

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