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WITHDREW DISABLED


6 months ago

Complaint Against DafaBet – Withdrawal Disabled Despite Full Verification


Hello AskGamblers Team,


I would like to file a complaint against DafaBet regarding a withdrawal issue on my fully verified account.


Account Details

< personal information removed >


Issue Summary


My DafaBet account is fully verified, and their support team has already confirmed this to me via email. I am attaching proof of this confirmation.

However, despite being fully verified, I have been unable to make any withdrawal for the past 5 days. Every time I try to withdraw, I receive a message saying that withdrawals are disabled and that I should contact the Gambler Team.


Problem


This situation makes no sense because:

• My account has already been verified

• DafaBet support has confirmed verification by email

• Still, my withdrawal function remains disabled

• No clear reason or proper resolution has been provided to me


What I Have Already Done

• Contacted DafaBet support

• Received confirmation that my account is fully verified

• Followed their instructions

• Still unable to withdraw my funds


My Concern


I believe this is an unfair delay and poor handling of a verified customer account. If my account is fully verified, there should be no unjustified restriction on withdrawals.


What I Am Requesting


I respectfully request AskGamblers to help me resolve this matter and ask DafaBet to:

1. Enable my withdrawal function immediately

2. Explain the exact reason for the withdrawal restriction

3. Process my withdrawal without further unnecessary delay


I am attaching all relevant proof, including the email confirming that my account is fully verified.

Disputed Casino Dafabet Casino
Amount ₹35079

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
hey dafateam team thanx for support ask gambler team i appreciate you how you support people and help them get their funds am confirming i have got my withdrew and you can mark my case resolved. thankyou so much.
User name
Dear customer,

We are currently looking into your case and will follow up with you as soon as possible.

We appreciate your patience.

Regards,
Dafabet
User name loyalty-level-1
hey thanx for response , i have filled this complaint a week ago and still no solution from you end, whats taking you so long when am already verified, simply approve my withdrew its been 2 weeks am sending you emails but there is nothing promising from you end, if you dont wanna give money and wanna scam people please go for it as am already tired, ask gambler team please take care of my case am tired, they not giving my withdrew still.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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53h left
$1,068