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Withdrawals rejected and declined


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By Dipak36
1 year ago
Hello,

My withdrawals have been rejected several times this past month (Screenshot's attached)

Started on the 20th November 2024

And the live support said that I need to send my documents to docume­­nt­s­@­da­­fab­­et.com

I've uploaded my documents several times in my account page and the latest was on 22nd december 2024 (all Screenshot attached)

Most of the times there is no reply on Live chat and keeping me on hold for hours and there is no reply on chat.
It has been almost been a month and every time I ask the live chat and email team,they reply with the same exact message, "it's on queue for the verification process" " we have escalated it to the relevant team"

I mean it has almost been a full month and nothing's been done?
I'd request Dafabet team to look into my problem here bcoz I'm in a pretty critical financial situation right now, I need my money very urgently.
Disputed Casino Dafabet Casino
Amount ₹81828

Discussion

User name

Dear all,

Following a careful review and information given by the player, the AskGamblers Complaint Team reached to the conclusion that same complaint already was published and closed as Resolved in casino favor., submitted under different AG username. Upon AskGamblers Terms can have only one ongoing complaint same issue related.

This complaint is rejected since such complaint already exists.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we decided to impose a permanent ban on the player to use our services from now on.

User name
Dear Dafabet team,

My correct dafabet username is Dipak366

kindly process my pending withdrawls as i have been waiting for more then a month.
User name
Hi Dafabet team & AskGamblers team,

My correct dafabet username is Dipak366

kindly process my pending withdrawls as i have been waiting for more then a month.
User name
Hi Dafabet team,

My correct dafabet username is Dipak366

kindly process my pending withdrawls as i have been waiting for more then a month.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Apostaconfiavel
COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (229)

Dafabet Casino Complaints

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Freezing funds for over 10 days under an endless review with zero communication
I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.
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54h left
CN¥75,792