Dear DafaBet Support Team,
I am writing to lodge a formal complaint regarding my withdrawals, which have remained "Under Process" for more than 1.5 months without any valid explanation or resolution.
Despite contacting your live chat support every day for the past 1.5 months, I have received the same response each time—that my withdrawal will be processed within one or two days. Unfortunately, those promises have never been fulfilled, and I have still not received my funds.
My account details are:
Username: ami374
Date of Birth: <removed>
Pending withdrawal transactions:
Transaction ID: 513254528 – ₹291,000
Transaction ID: 513213145 – ₹299,000
Transaction ID: 513173804 – ₹290,000
The total amount of my pending withdrawals is ₹880,000.
Keeping such a large amount pending for over 1.5 months while repeatedly assuring me that it will be processed "within one or two days" is completely unacceptable. This has caused me significant financial hardship, stress, and a complete loss of trust in your services.
I demand that DafaBet:
Release all my pending withdrawals immediately.
Provide a detailed explanation for the extraordinary delay.
Stop giving false or misleading timelines through live chat support.
Confirm in writing the exact date on which my withdrawals will be credited.
Dear @ami373,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
We can confirm that all your last pending transactions have been successfully processed .
We still encourage you to contact our Customer Support department about these issues.
Thanks,
Dafabet
Thank you for your continued patience. We understand that this is taking longer than expected, and we sincerely apologize for the delay.
Please be assured that our relevant team is actively working on this matter. We will reach out to you as soon as there is any progress or further update.
Thanks,
Dafabet
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