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Withdrawals delayed for 6 business days


6 months ago

Hi team,

Please help me get my money.

It's been more than 6 working days, and I'm really worried my money has not come to my account. I have sent the latest bank statements to customer support multiple times.

Please help me get my money, or add it back to my wallet.

The time period is 4working days, and I have waited; still nothing has progressed.

From below, 2 transactions yet to be credited

477114859 -30k

477113586 - 30k

477115809 - 30k

477115929 - 30k

477133378 - 30k

477159260 - 30k

477159204 - 30k

477159156 - 30k

477108769 - 30k

Please check and revert back

Disputed Casino Dafabet Casino
Amount ₹60000

Discussion

User name

Dear @Megjay200,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your withdrawal has been completed and our customer support team has contacted you with the transaction UTR number.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Upon checking with bank, these two transactions both not came to bank, please don't reprocess them if it's not processed just add back to wallet please. Now we know the transactions, please help me get them back

INR 30,000.00 of transaction ID 477159260
INR 30,000.00 of transaction ID 477159204

Don't reprocess them to bank again, just add back to wallet soon, I have sent multiple mails regarding latest bank statements u can cross check them , please contact payments team and get these transactions add back to wallet
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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