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Withdrawals declined without any reason


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By Jahidur23
1 year ago

My Username : Jahidur23

I made 2 withdrawals of 49,471 INR and 20,183 INR on 23/11/2024z

Both withdrawals have been declined although my account is fully verified.

No Response No Replies No Help from the email support team at all.

Pathetic customer service.

I sent all my documents and uploaded them on the website again on 25th November But its still under review and 5 days past now.

You can check the communications here I have attached.

Please AskGamblers team, to check the proofs and publish the complaint.

Thanks.

Disputed Casino Dafabet Casino
Amount ₹69654

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by Dafabet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
Following a thorough investigation, we have identified multiple instances of serious violations of Dafabet’s Affiliate Terms and Conditions associated with your account. This includes but is not limited to:
1. Evidence that several player accounts, including NAMITA299, JAHIDUR23, SUJAN765, DUTTA07, and DIPAK366, which you previously raised concerns about in the case of NAMITA299, are directly linked to you. Our investigation revealed that these accounts registered through your affiliate link and share IP addresses and bank details, not only with each other but also with you.
2. A violation of Clause 9 of the Dafabet Affiliate Terms and Conditions, which clearly states:
"You are prohibited from playing at any of the Sites promoted by Dafabet through your own affiliate link or from the affiliate link of an associate who shares all or part of the commission with you or a third party. This shall include any individuals or playing groups from which you receive compensation or remuneration of any kind. In the event of violation of this provision, Dafabet and/or the operator of the Site that has played with, shall have the right to void all play and eliminate any earned commissions applicable from such play and terminate your registration as an affiliate and this Agreement, as well as void any future play at the Sites."
User name
hello,

How long do i need to wait for the withdrawls please tell me ?
are you making me wait and wanting me to place bets and lose all my money ?
User name
Hey Dear Dafabet casino,

I have just now UPLOADED the Back copy of Mine DL and HLV on the My account Page as you advised me here.
kindly check them and as my last 2 withdrawls are still pending.
i want to know how much time would it take to process ??

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000