Complaint #2297 Dafabet Casino

Withdrawal successful but not recieved in bank from more than 10 days

By Chaku88

4 months ago

Dear AskGamblers Team,

I am writing to formally request your assistance in resolving an ongoing withdrawal issue with Dafabet, as I have not received a satisfactory resolution directly from them.

I initiated a withdrawal from my Dafabet account, and according to Dafabet, the transaction has been marked as successfully processed. However, the withdrawn amount has not been credited to my bank account to date.

Withdrawal Details:

Amount: 70,000 INR

Date and Time: 12/01/2026, 07:08:07 AM

Transaction ID: 485418116

From: Casino

To: Local Bank Transfer

Despite multiple follow-ups, the funds have not been received. I have also attached my bank statement as evidence, which clearly shows that no such amount has been credited to my bank account.

I kindly request AskGamblers to intervene and ask Dafabet to:

Check thoroughly with their payment partner regarding this transaction, and

Either provide official proof/receipt confirming the successful transfer to my bank account, or

If the transaction failed at the payment partner’s end, reverse the amount back to my Dafabet account immediately.

This issue is causing significant inconvenience, and I request your urgent support to help resolve this matter at the earliest.

Thank you for your time and assistance.

Yours sincerely,

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹60000

Discussion

AskGamblers

• Support Team

2 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount of the deposit with the transaction 486539312 never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Dafabet Casino

• Representative

2 months ago

Dear customer,

Please be advised that our payments partner has not yet received the funds. If the amount was deducted from your account, we recommend contacting your bank to request a refund.

Thanks,
Dafabet

Chaku88

3 months ago

Still my 10k deposit is pending please deposit my fund

Chaku88

3 months ago

Still my 10k deposit is pending sir please resolve that too

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (250)

Dafabet Casino Complaints

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Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

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I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

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Please find attached screenshots for their response.

Kindly help me to get my money back.

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DOB - < removed >

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