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Withdrawal status Pending from 16 days


5 months ago

Dear sir,


Username: < username removed >

I made a withdrawal of Rs.60,000 on 22-04-2026. It has been 16 days and my withdrawal status is still being processed.

I have waited 16 days to file this complaint because I trust them since I am their loyal platinum VIP member for 7 years.

But today that trust is breached by the vague and repetitive responses. I still can't believe they are making me to do this after all these years of loyalty.

I am attaching the proof and please do the needful.

Disputed Casino Dafabet Casino
Amount ₹60000

Discussion

User name

Dear @deesh1998,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We can confirm that transaction (506420025) was already cancelled from your end and credited back to your gaming account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Shame on you, How many days i have to wait?
User name loyalty-level-1
Don't you have any responsibilty? it has been 18 days, iam sending emails, asking agents in live chat, even raised complaint in ASKGAMBLERS. You can't even tell me what is the problem you are facing to approve the transaction. This is frustrating and you are giving this kind of service to a platinum vip member who is using your platform from 7 years. God knows what you will do to other customers. This is really frustrating and i need a reply within 24 hours.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068