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Withdrawal status Pending from 16 days


1 month ago

Dear sir,


Username: < username removed >

I made a withdrawal of Rs.60,000 on 22-04-2026. It has been 16 days and my withdrawal status is still being processed.

I have waited 16 days to file this complaint because I trust them since I am their loyal platinum VIP member for 7 years.

But today that trust is breached by the vague and repetitive responses. I still can't believe they are making me to do this after all these years of loyalty.

I am attaching the proof and please do the needful.

Disputed Casino Dafabet Casino
Amount ₹60000

Discussion

User name

Dear @deesh1998,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We can confirm that transaction (506420025) was already cancelled from your end and credited back to your gaming account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Shame on you, How many days i have to wait?
User name loyalty-level-1
Don't you have any responsibilty? it has been 18 days, iam sending emails, asking agents in live chat, even raised complaint in ASKGAMBLERS. You can't even tell me what is the problem you are facing to approve the transaction. This is frustrating and you are giving this kind of service to a platinum vip member who is using your platform from 7 years. God knows what you will do to other customers. This is really frustrating and i need a reply within 24 hours.

Dafabet Casino Complaint Stats

Resolved 1274 / 1339
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
45h left
₹1,500