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Withdrawal Rejected Repeatedly Despite Fully Verified Account


5 months ago

My account is fully verified, and I have already submitted all requested documents.

I attempted to withdraw my funds multiple times through Skrill, but my withdrawals keep getting rejected without a clear explanation. Skrill confirmed that my account is active and able to receive payments normally.

My latest withdrawal transaction ID is: 510681742.

I contacted live support many times, but I was continuously transferred between agents and departments for hours without any real resolution. I have screenshots and chat records proving this.

I am only requesting to withdraw my own funds and would appreciate assistance in resolving this matter as soon as possible.

Disputed Casino Dafabet Casino
Amount €320

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Finally problem resolve
User name loyalty-level-1
Oky i trail withdrawal with Craypto
User name
Dear Valued Customer,

As per checking, your newly initiated transaction has failed again. This could be due to account restrictions, verification issues, account suspension, or the account type not supporting this type of transfer.

Kindly use Crypto as an alternative payment method. We will conduct the necessary checks and proceed accordingly.

Please also note that, to avoid similar issues in the future, we recommend that you resolve any outstanding issues with your Skrill account if you wish to continue using Skrill for future transactions.

Alternatively, you can proceed with deposits via Crypto and use Crypto as your preferred payment method going forward.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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60h left
$1,068