Complaint #891 Dafabet Casino

Withdrawal pending since March 18th

By mamud78

1 year ago

Hello,

I am trying to get paid from 18th March, but my withdrawal is pending. 7 days ago, they asked me for a bank statement, so I submitted it.

I am emailing them every day to ask them why I am not getting paid. They are replying the same thing to me - once the payment team approves I will receive the amount. Ok, I got it, but I am asking why it's not getting approved, and they are replying the same thing.

Please help me get paid.

I requested the Dafabet team to take a look at my problem and let me know when I will receive my funds.

No bonus money. Last year 6th June, my account was hacked, and 96000 INR was stolen. They did nothing and now are not paying me.

I have a withdrawal request of Rs. 199,000. One requested the amount of 100000 on 18th March and Rs 99000 today.

Please Dafabet team, it's my kind request to solve my issue

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

mamud78

1 year ago

Thank you dafabet team and askgambler team for solving my issue I have received both payment.
Thank you so much.
Please update is as solved.

mamud78

1 year ago

Today is Friday and again banking holidays . Therefore there is Eid. I need the money urgent sir I need to go to shoping with my family still I am unable to go to shoping sir. I have to buy dresses for my daughter.it will be very helpful sir if you solve my problem fast. I am already waiting from too long sir trying to get paid from 12th March sir so please take a look on my prblm and help me to get paid fast. Pls sir .

mamud78

1 year ago

Thank you somuch dafabet for your fast reply.I am hoping that my withdrawal will be enabled and will get the payment as soon as possible.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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I placed bets using my raw cash deposit of INR 4K without opting into any bonus.

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Regards

ID: SSINGH241

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I uploaded my documents 10 days ago for account verification purposes and an account withdrawal concern. But till now it is showing account verification in review and as a result, they are just declining my withdrawal requests.

So, AskGamblers team, please intervene here and help getting my account verified and my withdrawl

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,60,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

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July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

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Error code310

Hello AskGamblers,

I hope you can help me resolve a frustrating situation with Dafabet.

Account details:

Username: < sent to the casino >

Current Balance: INR 599,873.31

Verification Status: Fully Verified (confirmed on account page)

The issue:

My account shows as verified, with no pending document requirements. However, every single time I attempt to withdraw funds, I'm hit with this error before the transaction even processes:

"Sorry, there was an error with your withdrawal. (Code: 310)"

Clicking "Try Again" does not help - the same error repeats every time, with no explanation of what's causing it.

Attempts to resolve:

I've reached out through Dafabet's Live Chat, but haven't received any real help - just standard responses that don't address the root cause. Since the withdrawal never actually processes, there's no transaction ID to reference, which seems to be causing further confusion with their support team.

Attached evidence:

1. Screenshot confirming my documents are verified/approved

2. Screenshot of the Error Code 310 message that appears on withdrawal attempts

3. Screenshot showing my account balance and verified status on the main dashboard

What I need:

I'd like AskGamblers to step in and push Dafabet to properly investigate Error Code 310 on my account, so I can finally withdraw my funds. This has gone on long enough without a real answer from their support team.

Thank you for your help.

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