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Withdrawal pending for 6 days


6 months ago

Dear Dafabet and AskGamblers

Username: ayanshS

Transaction 1:

Type: Withdrawal

Amount: 10000

Date and Time:28/03/2026 08:33:55 PM

Transaction ID: 500252163

Transaction 2:

Type: Withdrawal

Amount: 10000

Date and Time:28/03/2026 08:34:44 PM

Transaction ID: 500252837

My 2 withdrawals have been pending for 6 days and are still being processed

I am requesting you to please credit my amount into my account, otherwise refund my amount into my Dafabet wallet

Disputed Casino Dafabet Casino
Amount ₹20000

Discussion

User name

Dear @koteshsingam,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

Thank you for your patience.

We confirm that your withdrawal request has been successfully processed as follows:

Transaction ID: 500252837 for INR 10,000, processed on 06/04/2026 at 15:50:34 IST, with UTR 103062280090.
Transaction ID: 500252163 for INR 10,000, processed on 06/04/2026 at 15:50:37 IST. This was completed as a split transaction with the following UTRs:
UTR 609614814739 for INR 2,000
UTR 609616320632 for INR 8,000

Kindly contact your bank and provide the above UTR details to trace your funds.

Thanks,
Dafabet
User name
Dear customer,

We understand this matter is taking longer than anticipated. Please be assured that our team is working hard to resolve this as quickly as possible.

We apologize for the delay and any inconvenience this may have caused.

Thanks,
Dafabet
User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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53h left
$1,068