Complaint #2650 Dafabet Casino

Withdrawal pending for 15 days 89000 INR stuck

By MAHTYREE

2 months ago

I am facing a serious issue with Dafabet regarding my withdrawal.

On 11/03/2026, I placed a withdrawal request of ₹89,000, which is the only withdrawal in this account, and it has been stuck in Pending status for more than 15 days.

Normally, withdrawals are either processed or declined within 5–6 days, but in my case, it has neither been processed nor declined.

I would also like to clarify that the withdrawal option is still enabled in my account, yet my request is not being processed, which is very confusing.

I have contacted Dafabet support more than 50 times via email, but every time I receive the same copy-paste response (which I am attaching as proof), without any proper explanation or resolution.

My account is fully verified, and I have followed all rules and conditions. Despite this, Dafabet has failed to:

Provide any valid reason for the delay

Give a clear timeline

Take any real action to resolve my issue

Key Points:

₹89,000 withdrawal pending since 11/03/2026 (15+ days)

This is the only withdrawal in this account

Withdrawal option is enabled, but the request is not processed

No processing or rejection within the normal 5–6 day timeframe

Account fully verified

Contacted support 50+ times

Only receiving repeated copy-paste replies

No clear explanation or solution was provided

This kind of behavior is highly unprofessional and raises serious concerns about intentionally delaying user funds.

What I Request: I request AskGamblers team to kindly intervene and help me:

Get a clear and honest explanation from Dafabet

Ensure my pending withdrawal of ₹89,000 is processed immediately

Take appropriate action regarding their poor support and delay

I am ready to provide all necessary proofs and email records.

Thank you.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹89000

Discussion

AskGamblers

• Support Team

2 months ago

Dear @MAHTYREE,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

2 months ago

Dear customer,

We have reviewed your concern and recommend submitting another withdrawal transaction since the initial one was declined.

Thanks,
Dafabet

Dafabet Casino

• Representative

2 months ago

Dear valued customer,

We have now located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino

• Representative

2 months ago

Dear valued customer,

Please be informed that we were not able to locate the transaction. To proceed, kindly provide your username for the gaming platform and a copy of your transaction slip from your account, clearly showing the amount, date, and Transaction ID.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

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My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

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I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

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I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

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Please find attached screenshots for their response.

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