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Withdrawal option disabled on Dafabet account with 2178969 INR balance


4 months ago

I am a long-term, loyal client of Dafabet, with username - < sent to the casino >, having maintained an active account for the past 7–8 years. I am currently a VIP Platinum Tier member (the highest VIP tier on the platform). Throughout nearly a decade of playing here, I have never experienced an issue like this.Currently, my withdrawal option is showing disabled in my transaction history without any prior information from the dafabet team.

The Technical Issue:Whenever I attempt to initiate a withdrawal of my balance, the system displays the following error message: "Sorry there was an error with your withdrawal (code 310)". I am facing this issue since 30 May 2026 . I contacted my dedicated VIP Customer Support email regarding this restriction. They have failed to provide any reason and are either not replying or giving generic replies like - the relevant team is looking into it, i have wagered Crores of rupees on their website and then there are no issues and now my current account balance is INR 2178969.91 and now when i am trying for withdrawals the same error Code 310 is showing.

Current Status: My account remains fully verified (KYC complete), and significantly, my deposit option remains 100% active and functional. The platform is perfectly willing to accept my funds but is actively blocking my ability to withdraw them.Why I am disputing this:Over the last 7–8 years, I have deposited and wagered massive volumes of volume on this site. To suddenly disable withdrawals for a top-tier Platinum VIP player without an explanation—while leaving the deposit option open—is highly unfair and unacceptable business practice. I have strictly followed all terms and conditions during my entire history with Dafabet.

Desired Outcome:I request that Dafasports immediately clears Error Code 310 from my account, fully reinstates my withdrawal privileges, and allows me to successfully cash out my remaining balance.

Disputed Casino Dafabet Casino
Amount ₹207000

Discussion

User name

Dear @Karanchugh,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We are pleased to inform you that your withdrawal function has been enabled. We sincerely apologize for any inconvenience caused during the time this feature was unavailable and appreciate your patience and understanding.

You may now proceed with making a withdrawal at your convenience using the available withdrawal methods on your account.

Thanks for your co-operation.

We still encourage you to contact our Customer Support department about these issues.
User name loyalty-level-1
It is once again the same pattern. Dafabet is giving same generic replies that they have been giving instead of prodiving a genuine or real solution the problem. Still i am unable to withdraw my heard earned funds , whereas the option to deposit money and wager remains absolutely open. I wonder what kind of unfair practice is this that you allow the client to deposit funds, also allow him to wager indefinitely but you don’t allow them to withdraw their funds, who would want to deposit and wager if they can’t wotjdraw their funds, Plus i am VIP Platinum tier member (highest Vip category) of Dafabet, still i am being treated in an unfair manner. So i would request dafabet to stop with this endless generic replying method and beating around the bush and instead provide a genuine solution so that we can continue our long term relationship in the way it has always been
User name
Dear Valued Customer,

Thank you for your patience.

Please be assured that your case is receiving our attention and is currently being reviewed by the relevant team. We will keep you informed and provide an update as soon as one becomes available.

We appreciate your understanding and cooperation.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068