Complaint #2903 Dafabet Casino

Withdrawal option disabled on Dafabet account with 2178969 INR balance

By Karan C.

6 days ago

I am a long-term, loyal client of Dafabet, with username - < sent to the casino >, having maintained an active account for the past 7–8 years. I am currently a VIP Platinum Tier member (the highest VIP tier on the platform). Throughout nearly a decade of playing here, I have never experienced an issue like this.Currently, my withdrawal option is showing disabled in my transaction history without any prior information from the dafabet team.

The Technical Issue:Whenever I attempt to initiate a withdrawal of my balance, the system displays the following error message: "Sorry there was an error with your withdrawal (code 310)". I am facing this issue since 30 May 2026 . I contacted my dedicated VIP Customer Support email regarding this restriction. They have failed to provide any reason and are either not replying or giving generic replies like - the relevant team is looking into it, i have wagered Crores of rupees on their website and then there are no issues and now my current account balance is INR 2178969.91 and now when i am trying for withdrawals the same error Code 310 is showing.

Current Status: My account remains fully verified (KYC complete), and significantly, my deposit option remains 100% active and functional. The platform is perfectly willing to accept my funds but is actively blocking my ability to withdraw them.Why I am disputing this:Over the last 7–8 years, I have deposited and wagered massive volumes of volume on this site. To suddenly disable withdrawals for a top-tier Platinum VIP player without an explanation—while leaving the deposit option open—is highly unfair and unacceptable business practice. I have strictly followed all terms and conditions during my entire history with Dafabet.

Desired Outcome:I request that Dafasports immediately clears Error Code 310 from my account, fully reinstates my withdrawal privileges, and allows me to successfully cash out my remaining balance.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹207000

Discussion

Dafabet Casino

• Representative

2 days ago

Dear customer,

Please note that we are still working on your inquiry. We will get in touch as soon as we have an update.

Thanks,
Dafabet

Karanchugh

• India

5 days ago

Thank you for the update. However, this is the same generic response I have been receiving from the customer support team over email and live chat. As a Platinum Tier VIP member who has valued our association for over 7–8 years, I was hoping for a more specific update or a direct resolution.I would also like to bring up a practical concern regarding the account's current state: the deposit section remains fully functional, while withdrawals are completely blocked with Error Code 310. Naturally, no player can continue depositing or wagering if they are unable to withdraw their funds.

I have always strictly followed all terms and conditions and have thoroughly enjoyed my long-term relationship with Dafabet. I sincerely want to continue this good relationship and keep playing on your platform moving forward.I kindly request the Dafabet team to look into Error Code 310 as a priority, provide a concrete solution instead of a generic template, and reinstate my withdrawal privileges so we can resolve this smoothly and get back to business as usual."

Dafabet Casino

• Representative

6 days ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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