Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal of 60K INR shows success but not credited to bank account


user_avatar badge
By Jermi7
4 months ago
Message on forum

Hello Team,

I made a couple of withdrawals last week, all of which were successful except the one with Transaction ID: 510721170 bearing amount Rs 60,000 INR on 14/05/2026 01:22:30 PM IST. The withdrawals before and after are successfully deposited to my account but 60,000 is showing successful but not yet credited to my account. I have contacted live support but could not get much help.

I have been contacting support for one week and getting generic responses to contact after 24hrs and they are following up with the payments team. I have no place left to resolve my issue except AskGamblers. Kindly help me get my funds to my account as I kept on getting the same generic responses from time to time.

Thanks,

Jermi

Disputed Casino Dafabet Casino
Amount ₹60000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Hi @askgamblers Team,

Thanks for the wonderful support. I received the money back to the wallet and the withdrawals to the bank account are succesful.

@dafacasino team, i do not blame you but the delay in payments really letting us to look else where. Nonetheless, thanks for being supportive throughout!!

@askgamblers this complaint can be closed. Much love :)

Regards,
Jermi
User name
Dear Valued Customer,

We would like to inform you that your withdrawal request (Transaction ID 515210160) was declined due to a mismatch in the selected payment method.

Kindly submit a new withdrawal request using Local Bank Transfer as your withdrawal method.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Hi @askgamblers team,

W.r.t the transaction id : 515210160, its been 24 hours still the money not added back to the wallet as they were saying its declined.

Please intervene!

Thanks and regards,
Jermi

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
55h left
$1,068