Complaint #2787 Dafabet Casino

Withdrawal of 36002 was not credited in my account and only partial amount 6002 has been received

By SUNKARI610

1 month ago

Username: < sent to the casino >

Dob: 30-04-1993

Transaction id: 505647400

Withdrawal amount: 36002

Amount received: 6002

I have done withdrawal of 36002 on 19th April and till now the amount has been not received and only 6002 has been received from it. I was following up since more than 5 days and no one responding and there is no update on it.

As per the timeframe it should credited within 4 working days but it is more than that and didn't received amount.

Attached statement for your reference.

Password for the statement: 20386018497

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹30000

Discussion

AskGamblers

• Support Team

1 month ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

SUNKARI610

1 month ago

Got it. Thank to both platforms

AskGamblers

• Support Team

1 month ago

Dear @SUNKARI610,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear valued customer,

We can confirm that the remaining amount of your withdrawal has been credited back to your gaming account with transaction ID: 508886188
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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