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Withdrawal of 20000 INR shows success but not credited to bank account


5 days ago

Hello AskGamblers Team,


I am raising this complaint regarding a withdrawal of 20,000 INR from my Dafabet account (Dafasports division) that has not been credited to my bank account.


Details of the transaction:

  • Account Username: Vamshisuryaaa
  • Withdrawal Amount: 20,000 INR
  • Transaction Date: 06/10/2026
  • Processed Date: 07/10/2026
  • Payout Method: Local Bank Transfer
  • Internal Dashboard ID: 531361837
  • Email Processed ID: 575b28­51-­da3­b-4­dad­-8f­90-­47b­fab­709ef2


The withdrawal status inside my Dafabet account is showing as "Success" / "Completed". However, the standard processing window has passed and the funds have still not hit my bank account.


I have reached out to Dafabet customer support multiple times and escalated the issue via email, but I keep receiving generic responses without being provided a valid Unique Transaction Reference (UTR) number or external bank clearance receipt that my bank needs to track the funds.


Kindly mediate this issue and help me compel Dafabet to either provide the valid UTR tracking number so my bank can locate the funds, or reverse the 20,000 INR back into my gaming account balance.


Thank you.

Disputed Casino Dafabet Casino
Amount ₹20000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
yes received the amount to my bank account,
you can mark this complaint as resolved,
thanks everyone
User name

Dear @vamshisuryaaa,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Customer,

We apologize for the delay in receiving your funds.

However, kindly note that your withdrawal for Transaction ID: 531361837, INR 20,000 was successfully processed from our end with the UTR: 601008585007 that you may use to trace the transaction with your bank.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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62h left
$1,068