Complaint #2777 Dafabet Casino

Withdrawal of 18000 not credited to bank account

By Kavitha345

2 months ago

Dear Support Team,

I am writing regarding my withdrawal request of ₹18,000 from my Dafabet account, which has not yet been credited to my bank account.

The withdrawal status shows as processed/successful, but I have not received the funds. This is causing serious concern.

Kindly provide the following details immediately:

UTR (Unique Transaction Reference) number

Transaction proof or payment confirmation

Exact date and time of transfer

I have already checked with my bank, and there is no record of this transaction. If the payment has failed or not been initiated, please reprocess the withdrawal at the earliest.

I request you to resolve this issue urgently. If I do not receive a proper response within a reasonable timeframe, I will be forced to escalate this matter to consumer forums.

Please treat this as a priority.

Account Username: < sent to the casino >

Registered Email: < sent to the casino >

Thank you,

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹18000

Discussion

AskGamblers

• Support Team

1 month ago

Dear @Kavitha345,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear customer,

Regarding your withdrawal, please be advised that for security and privacy reasons, we cannot provide or disclose bank account details over here.

Since the withdrawal was successfully processed to the account you selected during the request, please review your own banking records or 'Transaction History' in your account profile to identify the destination. Once you have located the correct account, please provide a PDF bank statement covering from the day of withdrawal till today, so we can investigate it further.

Thanks,
Dafabet

Kavitha345

1 month ago

Specific bank which you deposited my amount 18000rs with in the bank of canara bank ending with last four digits 1700

Dafabet Casino

• Representative

2 months ago

Dear Valued Customer,

Thank you for your response.

Could you kindly clarify which specific account details you would like us to provide?

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1302 / 1368

Avg. Amount $1,094

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Total amount in my account is 602000 inr

My dafabet userid is aftabking8

Few days ago dafabet team told me to submit verification documents in order to process my pending withdrawal request.

So i uploaded the requested documents and my account has been approved.

Currently when I am opening the my accounts - documents tab, it says ' your documents has been approved' .

But issue is , after my successful account verification also they are delaying in processing my pending withdrawal requests.

@askgamblers team, i ask you to kindly intervene here to help getting my withdrawal. I have followed all the instructions given by dafabet but still after account verification completed, they are unnessarily delaying my withdrawals.

Total amount in my account is 602000 inr.

I have hope on askgamblers team to help on this matter.

79h left

₹602,000

Verification and withdrawal delay

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1,00,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

79h left

₹100,000

Withdrawal disabled issue going on for 2 weeks

From 8 June 2026, withdrawal is disabled in my Dafabet account. When I asked their support team, they said it needs to verify my account first in order to enable this withdrawal.

So I uploaded my ID and selfie holding the ID in my accounts documents tab, and also sent it to their documents team. So on 14th June, I received an email from their documents team that valid documents have been received, and my account is fully verified now.

On my accounts documents tab, it's currently showing' your documents have been approved'

But after fully cooperating with them, they have still not enabled my withdrawal section.

@askgamblers team, I request you to kindly intervene here and help me get my withdrawal section enabled so that I can get my withdrawal.

Total disputed amount is 128618 inr

Kindly resolve this as soon as possible.

27h left

₹128,618

Verification and withdrawal delay

Dear AskGamblers Team,

Furthermore, I would like to clarify that the total disputed amount in this case is ₹5,00,000 (INR).

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

79h left

₹500,000

I depoited 20000 rupees on 05/06/2026

Hello sir I depoited 20000 rupees on 05/06/2026.
Payment is successful but still I didn't receive the deposit in my account.
In the transaction history it's showing failed but deposit was successful.
My transaction ID is 515856307
Its already 23 days over but still i didn't receive the deposit.
I also send mail to dafabet many times but they send same message again and again
The amount will be added to your wallet once confirmed.

52h left

₹20,000

Withdrawal delayed for One month No Resolution from Dafabet

Dear AskGamblers Team,

I would like to file a complaint against Dafabet regarding a withdrawal that has been pending for 30 days without any successful processing or clear resolution.

My username is < username removed> >

I have submitted all the documents and completed the wagering.

Total withdrawal amount is 290000

Transaction id - 511957546

Amount - 100000

Transaction id - 512028383

Amount - 115000

Transaction id - 512053986

Amount - 50000

Transaction id - 512081144

Amount - 25000

I have submitted a withdrawal on 20/05/2026

After some time it went to processing and it still stuck there and I have not received my funds

I have contacted Dafabet customer support multiple times

Support has not provided a clear completion date or satisfactory explanation for the delay

My account is fully verified and I have complied with all requested verification requirements

I respectfully request AskGamblers to assist in obtaining:

An immediate review of my withdrawal.

Processing of the pending withdrawal without further unnecessary delays.

A clear explanation from Dafabet regarding the reason for the prolonged processing time.

I have attached screenshots of:

The withdrawal request.

Current processing status.

59h left

₹290,000

Deposit not credited from 13 days

Dear DafaSports Support Team,

I am writing to follow up on my deposit of INR 5,000, which was made on 11 June 2026 at 04:08 AM and has still not been credited to my account.

Transaction Details:

* Amount: INR 5,000
* Date & Time: 11 June 2026, 04:08 AM
* From: 8054442691@kotakbank
* To: boim-490365155432@boi

It has now been 13 days since the transaction was completed. During this period, I have repeatedly contacted support and have only received automated responses stating that the matter is being checked. Initially I was informed that it would take 3 days, then 7 days, but there has been no resolution, update, or credit to my account.

This prolonged delay is causing significant mental stress and inconvenience. I respectfully request that this matter be escalated immediately and that I receive either:

1. Credit of the INR 5,000 deposit to my account, or
2. A refund of the full amount to my dafasport account.

Please provide a clear status update, investigation findings, and an expected resolution timeline. I would appreciate a response from a supervisor or the relevant payments team rather than an automated reply.

I have attached the transaction screenshot and supporting details for reference.

Thank you for your immediate attention to this matter.

Regards,

88h left

₹5,000

Account documents verification taking too long

Hi,My dafabet user id is < username removed >

Dafabet is declining my withdrawal in the name of account verification.

For the last 20 days I have been emailing them about my account verification.

I uploaded the requested documents in my accounts documents tab and it is showing " your documents have been received and we are reviewing them'

This process has taken too long and as a result of this they are holding my withdrawals. They are total disputed amount is 100000 inr.

In emails they are sending me bot type similar email every time.

@askgamblers team, I am ready to provide them with any other documents that they require from me. Kindly tell them to reply to my email thread. If they want new documents, then kindly reopen the documents tab, so that I can upload documents as per their needs.

3h left

₹100,000

Withdrawal is disabled

Dafabet has disabled withdrawal in my account. As a result, I am not able to place withdrawal requests. As soon as I try to place the requests, it shows a code 310 error.

I emailed them, the Dafabet team, multiple times, but they sent me the same irrelevant email to every email.

So I have lost hope in their email support team. I have only hope in you to get this resolved.

Total disputed amount is 102137 inr

I request you to please intervene here and tell the Dafabet team to send me a guided email, that what I need to do in order to enable the withdrawal section of my account.

If they want me to do re-account verification, I am happy to do that; all I need is to get withdrawal enabled so that I can withdraw my funds.

Hoping for justice here.

Unresolved

₹102,138

Deposit not credited after 7 days

Hi team,

I have deposited 120000 INR on June 16th, and it's been 6 days since I made the deposit, but still my amount is not credited.

Every time I check with Dafabet support, they are simply giving a bot reply that we made a follow-up. But it's already been 6 days.

I made an iCash deposit of 120000, and the amount has been deducted from the voucher. iCash has confirmed that the amount is credited to the merchant. Please find the merchant invoice copy provided by iCash.

Transaction ID: 517665416

Kindly help me get my deposit asap

60h left

₹120,000