Complaint #2777 Dafabet Casino

Withdrawal of 18000 not credited to bank account

By Kavitha345

1 month ago

Dear Support Team,

I am writing regarding my withdrawal request of ₹18,000 from my Dafabet account, which has not yet been credited to my bank account.

The withdrawal status shows as processed/successful, but I have not received the funds. This is causing serious concern.

Kindly provide the following details immediately:

UTR (Unique Transaction Reference) number

Transaction proof or payment confirmation

Exact date and time of transfer

I have already checked with my bank, and there is no record of this transaction. If the payment has failed or not been initiated, please reprocess the withdrawal at the earliest.

I request you to resolve this issue urgently. If I do not receive a proper response within a reasonable timeframe, I will be forced to escalate this matter to consumer forums.

Please treat this as a priority.

Account Username: < sent to the casino >

Registered Email: < sent to the casino >

Thank you,

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹18000

Discussion

AskGamblers

• Support Team

1 month ago

Dear @Kavitha345,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear customer,

Regarding your withdrawal, please be advised that for security and privacy reasons, we cannot provide or disclose bank account details over here.

Since the withdrawal was successfully processed to the account you selected during the request, please review your own banking records or 'Transaction History' in your account profile to identify the destination. Once you have located the correct account, please provide a PDF bank statement covering from the day of withdrawal till today, so we can investigate it further.

Thanks,
Dafabet

Kavitha345

1 month ago

Specific bank which you deposited my amount 18000rs with in the bank of canara bank ending with last four digits 1700

Dafabet Casino

• Representative

1 month ago

Dear Valued Customer,

Thank you for your response.

Could you kindly clarify which specific account details you would like us to provide?

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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