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Withdrawal not recieved in bank 340000 and 36000


9 months ago

Dear Sir/Madam,


I hope you are doing well. I am writing to lodge a formal complaint regarding an unresolved withdrawal issue with Dafabet, which has now remained pending for over 10 months despite multiple follow-ups.

< personal information removed >

On 19/01/2025, I initiated two withdrawals via local bank transfer. Dafabet has marked both transactions as successfully processed, yet the funds have never been credited to my bank account.


Withdrawal Transaction Details

1) Withdrawal – ₹3,40,000

Date & Time: 19/01/2025, 03:36 GMT +5:30

Transaction ID: 411341690

From: Dafasports

To: Local Bank Transfer


2) Withdrawal – ₹36,000

Date & Time: 19/01/2025, 15:05 GMT +5:30

Transaction ID: 411333057

From: Dafasports

To: Local Bank Transfer


Issue Summary

Although Dafabet shows both withdrawals as processed, no amount has been credited to my bank account.

I have attached my full bank statement, clearly showing that no such transactions were received during or after the mentioned dates.

It has now been 10 months, and Dafabet has still not resolved my case or provided any concrete proof of transfer.


Request for Assistance

I kindly request AskGamblers to intervene and help resolve this issue urgently. Please request Dafabet to:

1. Verify the status of both transactions with their payment partner.

2. Provide official transaction receipts or proof of transfer.

3. If the bank transfer failed, immediately refund the entire amount back to my Dafabet account without further delay.

This prolonged delay is unacceptable and has caused significant inconvenience. I sincerely request your support in resolving this matter at the earliest.

Thank you for your cooperation.


Warm regards,

< frist name removed >

Disputed Casino Dafabet Casino
Amount ₹376000

Discussion

User name

Dear @Mrabhi1488,

The AskGamblers Complaint Team is kindly asking you to assist the Dafabet Casino team further and send the required verification paperwork in the needed form.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear valued customer,

Based on our records, we have not received your bank statement in PDF format. Please be advised that only PDF files are acceptable; screenshots, photos, or any image formats cannot be considered.

Kindly ensure that the statement you submit covers the period from January 19, 2025, to the present date.

Should we fail to receive the required document in the correct format, we will be unable to proceed with your case.

Thanks,
Dafabet
User name loyalty-level-2
I have sent my statement to them multiple times , but they keep saying this we haven't recieved bank statement, ..
Please ask them if they Transferred the amount successfully then show me the payment receipt
User name

Dear @Mrabhi1488,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required document has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required document or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (267)

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
82h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
9h left
$288