Complaint #2854 Dafabet Casino

Withdrawal not received since 18th April 2026

By JUGALPANDEY10

4 months ago

I am filing this complaint regarding a withdrawal from Dafabet that was marked as “successful,” but the funds were never credited to my bank account.

Withdrawal details:

Transaction ID: 505372049
Amount: INR 20,000
Fee: INR 600 (3%)
Net Amount: INR 19,400
Processed On: 18/04/2026 10:31:09 IST

It has now been more than 20 days since the withdrawal was marked successful.

I have contacted Dafabet support multiple times through chats and emails. Every time, I receive generic responses stating that the issue has been “escalated” to the relevant team, but no actual resolution has been provided.

Most importantly:

Dafabet has repeatedly failed to provide a UTR / RRN / transaction reference number.
No sender bank details or payout proof have been shared.
My bank has confirmed that no such transaction has been received in my account.

A legitimate bank transfer should always have a traceable transaction reference. Despite multiple requests over several weeks, Dafabet has still not provided any verifiable proof that the withdrawal was actually processed.

I am requesting AskGamblers to assist in obtaining:

A valid UTR / transaction reference and proof of payout, OR
Reversal and reprocessing of the withdrawal to my bank account.

I can provide screenshots of:

the withdrawal confirmation,
transaction history,
support chats,
and email conversations if required.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹39400

Discussion

AskGamblers

• Support Team

4 months ago

Dear all,

As apparent from the submitter's posts, the disputed amount has been received. The AskGamblers Complaint Team is pleased to announce that the case has been resolved and closed.

Dear @JUGALPANDEY10,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

4 months ago

Dear all,

As apparent from the submitter's posts, the disputed amount has been received. The AskGamblers Complaint Team is pleased to announce that the case has been resolved and closed.

Dear @JUGALPANDEY10,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

4 months ago

Dear all,

As apparent from the submitter's posts, the disputed amount has been received. The AskGamblers Complaint Team is pleased to announce that the case has been resolved and closed.

Dear @JUGALPANDEY10,

Should you face issues with other payments that were not part of the present case, please feel free to submit a separate complaint.

We thank both parties for their assistance during the complaint process.

JUGALPANDEY10

4 months ago

I received my withdrawal to my bank account today.
There is only final request pending from my end now.

Attaching screenshot of the deposit that was completed from my end and the screenshot of transaction Id screenshot as well.

Please help credit this to my Dafabet account and I will be grateful.

The money was debited from my account as evident from the screenshot but support has marked the transaction as failed.
Please help.

Dafabet Casino Complaint Stats

Resolved 1471 / 1545

Avg. Amount $1,110

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Has not credited 26000 from my 100000 withdrawal

I made a ₹100,000 withdrawal from my Dafabet account, but only ₹74,000 was credited to my bank account. The remaining ₹26,000 has not been received.

Transaction ID: 528903369
UTR: 138710482666
Withdrawal: ₹100,000
Received: ₹74,000
Missing: ₹26,000

I have contacted Dafabet several times and provided my bank statement and transaction details. Dafabet has confirmed that the ₹26,000 is still under investigation and has been escalated to their Payment Team, but the issue remains unresolved.

I am requesting AskGamblers’ help in getting the outstanding ₹26,000 resolved, either credited to my bank account or returned to my Dafabet wallet if the bank credit cannot be confirmed.

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I would like to inform you that my account verification has been pending for over 8 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1800 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

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Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.

I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

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My username Shivam00086

transaction id 528949535

I made a withdrawal of Rs 10000 on 13/09/2026, but the money has still not been credited to my account.

I am attaching my statement for the last three months up to today.

It is showing as successful, and you have given a UTR, but I am sure that the UTR is for a failed transaction because my Airtel Payments Bank account was put under UPI restrictions.

Please look into this matter and reverse the amount to my Dafabet wallet.

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Please let me know if any additional information or documents are required from my side.

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I have followed up multiple times with the Dafabet support team and have not heard.

Some of the chat screenshots with the support team to this email.

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I am submitting my documents here also please check and verify.

Username: < username removed >
Registered email: < email removed >

Thank you for your assistance. I sincerely hope this matter can be resolved promptly.

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