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Withdrawal not received after 24 days


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By Hrpl77
7 months ago

Hello AskGamblers Complaints Team,

​I am filing this formal complaint against Dafabet regarding a withdrawal that has been stuck for over 24 days.

​Details of the Transaction:

​Username: Hrpl77

​Transaction ID: 480872094

​Transaction Date: 19/12/2025

​Amount: 35,000.00 INR

​Method: Local Bank Transfer

​Status on Casino Dashboard: Successful

​The Issue:

The withdrawal was marked as "Successful" on the Dafabet platform on 19th December 2025. However, the funds have not been credited to my bank account to date. I have checked my bank statement multiple times and confirmed with my bank that there is no incoming transaction for this amount.

​Lack of Support:

I have contacted Dafabet customer support numerous times. Every time, they claim the payment is successful from their side, but they refuse to provide the UTR (Unique Transaction Reference) number. Without a UTR number, my bank is unable to track the payment or provide any confirmation about the status of the funds.

​It has been 24 days, which is way beyond the standard processing time. I feel that the casino is intentionally withholding my funds and not providing the necessary evidence (UTR) to prove the transfer.

​Requested Outcome:

I request Dafabet to either:

​Provide a valid 12-digit UTR number immediately so I can track the payment with my bank.

​If they cannot provide a UTR, they should acknowledge the failed transfer and credit the 35,000 INR back to my casino wallet so I can attempt a new withdrawal.

​I am attaching the screenshot of the transaction history as proof. I hope AskGamblers can mediate and help me resolve this long-pending issue.

Disputed Casino Dafabet Casino
Amount ₹35000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Received the money today, please close the complaint, thank you @dafabet and @askgamblers team
User name loyalty-level-2
The operator is stalling. It has been 57 days and the situation remains unresolved. They provided a fake UTR which my bank has officially rejected. Furthermore, "checking bank statements" for 17+ days is not a valid excuse for a transaction they have already marked as "Successful."
I have sent multiple emails to their support and finance teams regarding this issue, but I am being completely ignored as they have failed to provide any response.
I request AskGamblers to mark this as an unresolved dispute immediately if the operator cannot provide valid, verifiable proof of payment right now.
User name loyalty-level-2
*"Dear AskGamblers Team,
has been over 17+ days since Dafabet's last response and nearly 57 days since my withdrawal was requested. Despite providing the full PDF bank statement, the casino is ignoring the case. I request AskGamblers to mark this as ' and I will now be escalating this matter to the Curacao Gaming Authority to report this withholding of funds."

Dafabet Casino Complaint Stats

Resolved 1415 / 1479
Avg. Amount $1,101
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Time2play
COMPLAINT REFERRED BY AGCCS PARTNER Time2play (80)

Dafabet Casino Complaints

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Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

1.

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

2.

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

3.

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

4.

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

5.

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

6.

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

Chart Pointer
79h left
₹10,400
Delayed payment not being credited since August 6th

​Username: Harinandhan123

​Disputed Amount: ₹35,000 INR

​Transaction ID: 524917527

​Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

​I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

​On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

​Transaction ID 1: 524917478 (Successfully credited)

​Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

​Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

​I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

​I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Status solved Resolved
₹35,000
Dafabet delayed my withdrawal and my INR 108680 remains unavailable

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.


I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.


What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.


I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.


Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.


I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.


I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

Status solved Resolved
₹108,680