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Withdrawal not received 23 day left


5 months ago
Even though the casino claims the withdrawal was processed on April 16, the funds have not reached my bank account. It has been over 20 days. When I contact their support, they keep giving me generic replies about "reviewing" the case with their payment partners.
Furthermore, in their recent email, they have falsely accused me of using "inappropriate language" and threatened to close my account if I escalate the matter to social media or authorities. I want to clarify that I have always remained professional and polite, and I believe this is a tactic to prevent me from seeking help.
I have attached the email sent by the casino as evidence. I request your assistance in resolving this matter and helping me get my funds.
Mail screenshot
Disputed Casino Dafabet Casino
Amount ₹16208

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Hello, I want to update that I have finally received my funds (INR 16,208) into my bank account today. The issue has been completely resolved. Thank you to the AskGamblers team and the casino support for the assistance. You can now close this complaint as resolved."
User name loyalty-level-1
I have received an email from Dafabet support stating that my withdrawal of INR 16,208.00 has been credited back to my gaming wallet rather than my bank account. I am currently checking my gaming account to verify the balance.
I will update the thread again once I confirm the funds are in the wallet and if I am able to successfully withdraw them this time. Please keep this complaint open until the funds actually reach my bank account
User name loyalty-level-1
I am writing to inform you that despite the 4 banking days period, the funds have still not reflected in my bank account. I have also verified this with my bank using the provided UTR number, but there is no record of this transaction being credited.
​As requested, I am attaching my official bank statement in PDF format covering the period from 10/04/2026to 19/05/2026. Please investigate this urgently and credit the amount to my account

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068