Complaint #2837 Dafabet Casino

Withdrawal not received 23 day left

By Ballusingh1996

2 months ago

Even though the casino claims the withdrawal was processed on April 16, the funds have not reached my bank account. It has been over 20 days. When I contact their support, they keep giving me generic replies about "reviewing" the case with their payment partners.
Furthermore, in their recent email, they have falsely accused me of using "inappropriate language" and threatened to close my account if I escalate the matter to social media or authorities. I want to clarify that I have always remained professional and polite, and I believe this is a tactic to prevent me from seeking help.
I have attached the email sent by the casino as evidence. I request your assistance in resolving this matter and helping me get my funds.
Mail screenshot

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹16208

Discussion

AskGamblers

• Support Team

2 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Ballusingh1996

2 months ago

Hello, I want to update that I have finally received my funds (INR 16,208) into my bank account today. The issue has been completely resolved. Thank you to the AskGamblers team and the casino support for the assistance. You can now close this complaint as resolved."

Ballusingh1996

2 months ago

I have received an email from Dafabet support stating that my withdrawal of INR 16,208.00 has been credited back to my gaming wallet rather than my bank account. I am currently checking my gaming account to verify the balance.
I will update the thread again once I confirm the funds are in the wallet and if I am able to successfully withdraw them this time. Please keep this complaint open until the funds actually reach my bank account

Ballusingh1996

2 months ago

I am writing to inform you that despite the 4 banking days period, the funds have still not reflected in my bank account. I have also verified this with my bank using the provided UTR number, but there is no record of this transaction being credited.
As requested, I am attaching my official bank statement in PDF format covering the period from 10/04/2026to 19/05/2026. Please investigate this urgently and credit the amount to my account

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

withdrawal pending due to intentionally delaying account verification process

My dafabet withdrawal is pending from 18 july 2026, i uploaded the account verification documents on 18th july itself, and according to their team it take 48 hour in reviewing them. Which has clearly passed.
So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

95h left

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Dafabet Casino Crypto - withdrawal is disabled in my account

Hi,

I make all the deposits and withdrawal using crypto as payment menthol in my account but suddenly since last 2 weeks, crypto withdrawal option is disabled but I can see it in deposit. I reached out to support to enable it but they are sending bot replies about deposit, I don't have any issue with deposit. please kindly enable crypto withdrawal method in my account

thanks

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Withdrawal pending and processing taking too long

My complaint is dafabet intentionally delaying my withdrawal and holding it unnessarily. On 18th july i placed withdrawal request but from 3 days they have not paid my withdrawal, its just pending. When I asked them about this on email. They are just sending irrelevant deposit type bot emails.
I request askgamblers team to please intervene and help me getting my withdrawal as soon as possible from dafabet.

Also I uploaded my documents on 18th july when they asked, but till now its just showing under review. Their expected time frame to check documents is 48 hour which has surpassed. So please askgambler team intervene here to help getting my account verifcation done more fastly and help me in my withdrawal pending issue. Total disputed amount is 155000 inr.

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Deposit of 7200 inr not credited

Transaction I'd: 521892048

Date: 14/07/2026

Transaction amount: 7200

Time: 02.40 pm

Hello sir, I have made deposit of 7200 via BHIM APP ( UPI METHOD). THE UTR OF THE TRANSACTION IS 144703075820. Even after uploading screenshot of payment via cashier, I still haven't received my amount in dafabet gaming id. Please solve the issue immediately.

88h left

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Verified Account but Withdrawal Declined

I am filing this complaint against Dafabet regarding the repeated rejection of my withdrawal requests without any explanation.

My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

I have already contacted Dafabet support and submitted a formal complaint requesting the exact reason for the declined withdrawals and immediate release of my funds. However, I have not received any meaningful response.

I respectfully request AskGamblers to mediate this dispute and ask Dafabet to either process my withdrawal immediately or provide a detailed written explanation, with reference to the relevant Terms and Conditions, for rejecting my withdrawals.

I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

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Dafabet cypto deposit not credited

I made a deposit of INR134600 Rs by using crypto. Usually, crypto deposits are instant, but here still crypto deposit is still not credited even after waiting 10 hours and the dafabet support team is not at all responding to mails and chat. As their customer support seems automated and receiving automated responses. It's been very frustrating to me.

@Askgamblers need your help to resolve my issue. My attaching all the relevant documents for the crypto deposit payment.

87h left

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Forcefully applying bonus on my account and not even verifying it for so long

Hi AskGamblers,

I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.

Firstly, they failed to verify my account, and it has been pending for so long. Even after multiple follow-ups, nothing happened, and now they forcefully applied some random bonus and are marking all my winnings as bonus amount.

I placed bets using my raw cash deposit of INR 4K without opting into any bonus.

My winnings were incorrectly credited to my Bonus Balance instead of my Cash Balance. I spoke with their support team multiple times, asking which bonus this is and who applied but they can't help me. As I can see and verified by them, there is no active bonus in my account. When asked how they can apply something automatically, they again provided the same bot-based repetitive responses, which are useless. This is completely a breach of customers' trust, where the casino is applying the bonus without the knowledge of the customer, which is not only unethical but also illegal.

I would request Dafabet to please review my transaction and casino betting history and manually transfer my winnings to my withdrawable cash wallet immediately.

Also, please verify my account, which has been pending for so long despite providing all the documents. My ID is SSINGH241

Regards

ID: SSINGH241

64h left

Account documents verification and withdrawal delayed

My Dafabet user ID is sakir25256

I uploaded my documents 10 days ago for account verification purposes and an account withdrawal concern. But till now it is showing account verification in review and as a result, they are just declining my withdrawal requests.

So, AskGamblers team, please intervene here and help getting my account verified and my withdrawl

Total disputed amount is 69000

AskGamblers team, please intervene here because, according to the Dafabet team, they take 48 to 72 hours to review the documents, but for 10 days they are just delaying my verification.

So kindly help me resolve this account verification issue.

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Dafabet delaying verification for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,60,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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Freezing funds for over 10 days under an endless review with zero communication

I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.

60h left

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