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Withdrawal not paid, serious delay and no response


2 months ago

I am filing a formal complaint against Dafabet regarding a withdrawal that has not been processed even after an unreasonable delay.

My username: < sent to the casino >

I requested a withdrawal of ₹50,000 on 10/03/2026 via local bank transfer. Despite waiting for more than a week, the funds have still not been credited to my bank account.

This delay is completely unacceptable and reflects a serious lack of responsibility from the operator. There has been no clear communication, no proper explanation, and no resolution provided so far.A platform handling real money transactions is expected to process withdrawals within a reasonable timeframe. Failure to do so raises serious concerns about the operator’s reliability and the safety of user funds.

I request immediate intervention to ensure that my withdrawal is processed without further delay. If this issue is not resolved urgently, I will be forced to escalate this matter to higher regulatory authorities and pursue legal action.

Disputed Casino Dafabet Casino
Amount ₹50000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Yes amount received
Thank Askgamblers
User name
Dear Customer,

As confirmed by our payment partner, the payment has been refunded, and the funds have been credited back to your gaming account with ID 505873017

Thank you for your understanding.

Regards,
Dafabet
User name loyalty-level-1
How many days still i need wait let me know please??

Dafabet Casino Complaint Stats

Resolved 1274 / 1339
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
Chart Pointer
43h left
₹1,500