Complaint #2049 Dafabet Casino

Withdrawal not credited into my bank account INR100000

By Siva V.

5 months ago

Message on forum

Dear AskGamblers Team,

My name is < full name removed>, and I am filing this complaint regarding an unresolved withdrawal issue with Dafabet.

My Dafabet User ID is: < username removed >

On 24/06/2025 at 09:33 GMT+5:30, I requested a withdrawal of ₹100,000.

In the Dafabet account transaction history, the withdrawal status is marked as “Successful.”

However, I have not received the funds in my bank account till now.

I am attaching the Dafabet transaction screenshots where the withdrawal shows as successful, including:

Transaction ID: 2696789916

Type: Withdrawal

Amount: ₹100,000

Status: Successful

Despite the status, the amount has not been credited to my bank account, and Dafabet support has not provided any solution or confirmation regarding the transfer.

I kindly request AskGamblers to assist in resolving this matter and ensure that Dafabet processes or traces my withdrawal amount of ₹100,000 immediately.

I am available to provide any additional proof, bank statements, or communication history if required.

Kindly find the attached withdrawal receipts.

Thank you for your support.

Regards,

< full name removed >

Dafabet User ID: < username removed >

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹97000

Discussion

AskGamblers

• Support Team

5 months ago

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Siva2259

• India

5 months ago

I would like to respond to Dafabet’s latest email, where they now claim that my ₹1,00,000 withdrawal was subject to a 3% fee and that ₹97,000 was credited to my bank account.

This explanation raises several serious inconsistencies that remain unresolved.

Key Points for Clarification:

If Dafabet’s policy is to deduct a 3% fee on withdrawals, then:

Why was my earlier withdrawal dated 21/06/2025 credited as a full ₹1,00,000 back to my Dafabet account on 11/12/2025, with no fee deduction applied?

This clearly shows that the ₹97,000 credit cannot automatically be assumed as a Dafabet withdrawal with a 3% fee.

Dafabet now states that the UTR provided by their PSP is reflected in my bank statement.

If this was true, then why was this clarification not provided earlier, despite my repeated follow-ups over the last six months?

Throughout this period, Dafabet’s live support repeatedly stated that the issue was “under investigation” and never once confirmed that a ₹97,000 transfer had already been completed.

For every genuine bank transfer, there must be:

A specific UTR

A date

A sender account / PSP reference

Till now, Dafabet has not shared any verifiable transfer proof clearly showing that:

They initiated a ₹97,000 transfer

It was sent to my bank account

It corresponds specifically to the 24/06/2025 withdrawal request

Instead of providing concrete proof, Dafabet has only sent generic emails with statements, without attaching:

Bank transfer confirmation

PSP remittance slip

Official transaction document linking the UTR to Dafabet

The ₹97,000 credit in my bank account on 24/06/2025 is supported by independent documentation, and I am now attaching the loan approval letter to further substantiate that this amount was not a Dafabet withdrawal.

Conclusion:

This complaint is not about assumptions, but about verifiable proof.

If Dafabet has indeed processed a ₹97,000 withdrawal:

They should be able to provide clear, documentary evidence linking that transfer to my Dafabet account and the 24/06/2025 withdrawal.

Until such proof is provided, the ₹1,00,000 withdrawal dated 24/06/2025 remains unresolved and unpaid.

I request AskGamblers to review the contradictions highlighted above and ask Dafabet to submit proper transaction proof, not just email statements.

Siva2259

• India

5 months ago

I would like to respond to Dafabet’s latest email, where they now claim that my **₹1,00,000 withdrawal was subject to a 3% fee and that ₹97,000 was credited** to my bank account.

This explanation raises several **serious inconsistencies** that remain unresolved.

**Key Points for Clarification:**

1. If Dafabet’s policy is to deduct a **3% fee on withdrawals**, then:

* Why was my **earlier withdrawal dated 21/06/2025** credited as a **full ₹1,00,000** back to my Dafabet account on **11/12/2025**, with **no fee deduction applied**?
* This clearly shows that the ₹97,000 credit cannot automatically be assumed as a Dafabet withdrawal with a 3% fee.

2. Dafabet now states that the **UTR provided by their PSP is reflected in my bank statement**.

* If this was true, then **why was this clarification not provided earlier**, despite my repeated follow-ups over the last **six months**?
* Throughout this period, Dafabet’s live support repeatedly stated that the issue was *“under investigation”* and never once confirmed that a ₹97,000 transfer had already been completed.

3. For **every genuine bank transfer**, there must be:

* A **specific UTR**
* A **date**
* A **sender account / PSP reference**

Till now, Dafabet has **not shared any verifiable transfer proof** clearly showing that:

* They initiated a ₹97,000 transfer
* It was sent to **my bank account**
* It corresponds specifically to the **24/06/2025 withdrawal request**

4. Instead of providing concrete proof, Dafabet has only sent **generic emails with statements**, without attaching:

* Bank transfer confirmation
* PSP remittance slip
* Official transaction document linking the UTR to Dafabet

5. The ₹97,000 credit in my bank account on 24/06/2025 is supported by **independent documentation**, and I am now attaching the **loan approval letter** to further substantiate that this amount was **not a Dafabet withdrawal**.

**Conclusion:**

This complaint is **not about assumptions**, but about **verifiable proof**.

If Dafabet has indeed processed a ₹97,000 withdrawal:

* They should be able to provide **clear, documentary evidence** linking that transfer to my Dafabet account and the 24/06/2025 withdrawal.

Until such proof is provided, the **₹1,00,000 withdrawal dated 24/06/2025 remains unresolved and unpaid**.

I request AskGamblers to review the contradictions highlighted above and ask Dafabet to submit **proper transaction proof**, not just email statements.

Dafabet Casino

• Representative

5 months ago

Dear customer,

Our review confirms that the ₹100,000 withdrawal is subject to a 3% fee, resulting in a net amount of ₹97,000. The UTR provided by the PSP is already reflected on your bank statement. All details were verified as correct, and the transaction status confirms the funds were successfully transferred to your account.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

95h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

95h left

₹553,000

Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

94h left

₹7,000

Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

70h left

₹258,000

Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

75h left

₹4,400

Dafabet multiple deposits not credited why

I made multiple deposits into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflecting in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

3. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

75h left

₹4,500

Blocked withdraw without any reason

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

91h left

₹3,000

Payment delayed since May 25th

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Resolved

₹100,000

Amount deducted but not reflected in dafabet wallet

Hi Team,

Amount Deposited & amount debited from bank account but not showing in Dafa Sports Wallet

Username - < sent to the casino >

Amount Deposited - ₹10,000 (Screenshot Attached )

Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

Please Help Me.

No Response from dafa sports even after continuous mails and chat sessions

Please Help me

68h left

₹10,000

Deposit failed amount 1600

I am make deposit via upi method has failed. I am contacting customer care, but he is not help me, only give the same reply daily wait 15 min. I have already sent payment proof via mail and upload in history page. One withdrawal was not received in bank account .

Deposit Transaction id - 514699339

Amount - 1600 inr

Status - failed

Also check withdrawal concern status successful but amount has not been received

Withdrawal transaction id - 514608701

Amount - 6700

74h left

₹8,300