Complaint #2049 Dafabet Casino

Withdrawal not credited into my bank account INR100000

By Siva V.

8 months ago

Message on forum

Dear AskGamblers Team,

My name is < full name removed>, and I am filing this complaint regarding an unresolved withdrawal issue with Dafabet.

My Dafabet User ID is: < username removed >

On 24/06/2025 at 09:33 GMT+5:30, I requested a withdrawal of ₹100,000.

In the Dafabet account transaction history, the withdrawal status is marked as “Successful.”

However, I have not received the funds in my bank account till now.

I am attaching the Dafabet transaction screenshots where the withdrawal shows as successful, including:

Transaction ID: 2696789916

Type: Withdrawal

Amount: ₹100,000

Status: Successful

Despite the status, the amount has not been credited to my bank account, and Dafabet support has not provided any solution or confirmation regarding the transfer.

I kindly request AskGamblers to assist in resolving this matter and ensure that Dafabet processes or traces my withdrawal amount of ₹100,000 immediately.

I am available to provide any additional proof, bank statements, or communication history if required.

Kindly find the attached withdrawal receipts.

Thank you for your support.

Regards,

< full name removed >

Dafabet User ID: < username removed >

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹97000

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Siva2259

• India

8 months ago

I would like to respond to Dafabet’s latest email, where they now claim that my ₹1,00,000 withdrawal was subject to a 3% fee and that ₹97,000 was credited to my bank account.

This explanation raises several serious inconsistencies that remain unresolved.

Key Points for Clarification:

If Dafabet’s policy is to deduct a 3% fee on withdrawals, then:

Why was my earlier withdrawal dated 21/06/2025 credited as a full ₹1,00,000 back to my Dafabet account on 11/12/2025, with no fee deduction applied?

This clearly shows that the ₹97,000 credit cannot automatically be assumed as a Dafabet withdrawal with a 3% fee.

Dafabet now states that the UTR provided by their PSP is reflected in my bank statement.

If this was true, then why was this clarification not provided earlier, despite my repeated follow-ups over the last six months?

Throughout this period, Dafabet’s live support repeatedly stated that the issue was “under investigation” and never once confirmed that a ₹97,000 transfer had already been completed.

For every genuine bank transfer, there must be:

A specific UTR

A date

A sender account / PSP reference

Till now, Dafabet has not shared any verifiable transfer proof clearly showing that:

They initiated a ₹97,000 transfer

It was sent to my bank account

It corresponds specifically to the 24/06/2025 withdrawal request

Instead of providing concrete proof, Dafabet has only sent generic emails with statements, without attaching:

Bank transfer confirmation

PSP remittance slip

Official transaction document linking the UTR to Dafabet

The ₹97,000 credit in my bank account on 24/06/2025 is supported by independent documentation, and I am now attaching the loan approval letter to further substantiate that this amount was not a Dafabet withdrawal.

Conclusion:

This complaint is not about assumptions, but about verifiable proof.

If Dafabet has indeed processed a ₹97,000 withdrawal:

They should be able to provide clear, documentary evidence linking that transfer to my Dafabet account and the 24/06/2025 withdrawal.

Until such proof is provided, the ₹1,00,000 withdrawal dated 24/06/2025 remains unresolved and unpaid.

I request AskGamblers to review the contradictions highlighted above and ask Dafabet to submit proper transaction proof, not just email statements.

Siva2259

• India

8 months ago

I would like to respond to Dafabet’s latest email, where they now claim that my **₹1,00,000 withdrawal was subject to a 3% fee and that ₹97,000 was credited** to my bank account.

This explanation raises several **serious inconsistencies** that remain unresolved.

**Key Points for Clarification:**

1. If Dafabet’s policy is to deduct a **3% fee on withdrawals**, then:

* Why was my **earlier withdrawal dated 21/06/2025** credited as a **full ₹1,00,000** back to my Dafabet account on **11/12/2025**, with **no fee deduction applied**?
* This clearly shows that the ₹97,000 credit cannot automatically be assumed as a Dafabet withdrawal with a 3% fee.

2. Dafabet now states that the **UTR provided by their PSP is reflected in my bank statement**.

* If this was true, then **why was this clarification not provided earlier**, despite my repeated follow-ups over the last **six months**?
* Throughout this period, Dafabet’s live support repeatedly stated that the issue was *“under investigation”* and never once confirmed that a ₹97,000 transfer had already been completed.

3. For **every genuine bank transfer**, there must be:

* A **specific UTR**
* A **date**
* A **sender account / PSP reference**

Till now, Dafabet has **not shared any verifiable transfer proof** clearly showing that:

* They initiated a ₹97,000 transfer
* It was sent to **my bank account**
* It corresponds specifically to the **24/06/2025 withdrawal request**

4. Instead of providing concrete proof, Dafabet has only sent **generic emails with statements**, without attaching:

* Bank transfer confirmation
* PSP remittance slip
* Official transaction document linking the UTR to Dafabet

5. The ₹97,000 credit in my bank account on 24/06/2025 is supported by **independent documentation**, and I am now attaching the **loan approval letter** to further substantiate that this amount was **not a Dafabet withdrawal**.

**Conclusion:**

This complaint is **not about assumptions**, but about **verifiable proof**.

If Dafabet has indeed processed a ₹97,000 withdrawal:

* They should be able to provide **clear, documentary evidence** linking that transfer to my Dafabet account and the 24/06/2025 withdrawal.

Until such proof is provided, the **₹1,00,000 withdrawal dated 24/06/2025 remains unresolved and unpaid**.

I request AskGamblers to review the contradictions highlighted above and ask Dafabet to submit **proper transaction proof**, not just email statements.

Dafabet Casino

• Representative

8 months ago

Dear customer,

Our review confirms that the ₹100,000 withdrawal is subject to a 3% fee, resulting in a net amount of ₹97,000. The UTR provided by the PSP is already reflected on your bank statement. All details were verified as correct, and the transaction status confirms the funds were successfully transferred to your account.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1452 / 1517

Avg. Amount $1,121

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01

I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.

My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.

I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”

Despite completing verification, the withdrawal problem has not been resolved.

On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:

Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined

Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.

I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.

At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.

I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.

I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.

I am attaching supporting evidence showing:

My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

93h left

₹85,930

Withdrawal not credited 8000

Dear Support Team,

I am writing to raise a complaint regarding a withdrawal transaction where the amount has not been credited to my bank account.

Transaction Details:

Transaction ID: 527365615
Transaction Date: 30/08/2026, 03:00:37 PM
Transaction Amount: ₹8,000.00
Status: Successful
UTR Number: 948521025896
Transaction Type: Withdrawal
From: Common Wallet
To: Local Bank Transfer

Although the transaction status shows Successful, the amount of ₹8,000 has not been credited to my bank account.

Please investigate this transaction using the above UTR number and arrange for the amount to be credited at the earliest. Kindly also provide an update on the status and resolution of my complaint.

Pw of attachment: < password removed >

Thank you.

92h left

₹8,000

Verification pending for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1,52,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

84h left

₹152,000

Withdrawal of INR 40000 has not been credited for a long time

Hi @dafabet team

I withdrew Rs 40000 on 18th August.

The withdrawal was successfully processed but has not been credited to my bank account.

17 working days have already passed, but the amount has still not been credited to my bank account.

Please check with the payment partners and please credit the amount to my bank account.

Transaction ID in Dafabet: 526211119

Resolved

₹40,000

Deposit not credited

Dear AskGamblers Team,

I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.

I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

Amount: 288 USDT
Network: TRON
Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
Status: Successful / Confirmed
Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.

I have attached screenshots showing:

The Dafabet deposit marked as Pending.
My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.

I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

19h left

$288

Deposit amount not credited my dafa account 8 days over still not received

Sir I deposited 20001 rupees. I still have not received my Dafabet account. Please clear the issue. I have clear screenshot also. I chatted with customer support team but no use and send mail also but still not received my money. I deposited the amount 24 August 8 days over still have not received my money. I uploaded the screenshot on the cashier page also. Please clear payment issue. Thank you

17h left

₹20,001

Withdrawal amount not credited

I have a withdrawal issue with dafabet.

The withdrawal of INR 34,000 happened via a split payment of INR 8000, INR 8000, INR 6000 and INR 12,000.

But INR 12,000 has never came to the bank. I have checked with my bank with the UTR number provided by dafabet but bank has informed that the payment has not received.

I have escalated this to dafabet team and they have informed to share the bank statement which I have shared thrice to them but no response after that.

Kindly help with the solution.

Resolved

₹12,000

Deposit not credited since January 10th 16500 INR

I am submitting this complaint regarding a 16500 INR deposit made to my Dafabet account on 10 January 2026.

The amount was successfully debited from my payment account, but it has never been credited to my Dafabet wallet.

I have contacted Dafabet customer support regarding this issue and have provided the relevant transaction details and payment proof.

Dafabet has not credited the amount to my wallet, and I am requesting that the payment be properly investigated by their payment and finance team.

I am requesting that Dafabet trace this transaction and either credit the 16500 INR to my Dafabet wallet or return the money to the original payment source.

I can provide proof of the successful transaction and any relevant correspondence with Dafabet.

I have already waited for several months, and I am requesting assistance in getting this matter resolved.

Username - kunalchoundiye

Date of birth - <removed>

UTR - 601081229653

Transaction ID - 485042728

Transaction Date - 10-01-2026

Transaction Time - 05-08-19 PM

Deposit Amount - INR 16500

Payment Method- Jupay UPI

Receiver UPI Name- Dhinesh Babu

Receiver UPI ID- 8925239405-u77c@ybl

Resolved

₹16,500

Deposit not credited 21000 INR since January 6th

I am submitting this complaint regarding a 21000 INR deposit made to my Dafabet account on 6 January 2026.

The amount was successfully debited from my bank account but it has never been credited to my Dafabet wallet.

I have contacted Dafabet customer support multiple times regarding this issue. I have also contacted them by email and provided the relevant transaction details and payment proof.

Dafabet keeps telling me that the amount is under validation and that I should wait. They have stated that once the validation is completed, the amount will automatically be credited to my wallet.

The deposit was made on 6 January 2026, and it has now been nearly eight months without the money being credited or a clear explanation of why the validation is still pending.

I am requesting that Dafabet investigate this payment with their payment and finance team and either credit the 21000 INR to my Dafabet wallet or return the money to the original payment source.

I have already waited for several months and I am requesting assistance in getting this matter resolved.

Ticket - 777236

Username-meanuuu

Transaction ID: 484212656

Transaction Date: 06-01-2026

Transaction Time: 10-02-03-PM

Deposit amount: INR 21000

Payment to HTPay Banking

Payment sent via UPI (Paytm)

Receiver UPI ID: ppqr01mjchjm@iob

Receiver Name: Anuj Lodwal

UTR: 696932146428