Withdrawal not credited for 7 long days
On 24/08/2024 at 9:37 am IST (GMT + 5:30) I requested a withdrawal of ₹40000.00 from my account. After some time the withdrawal was processed successfully from dafabet end and I received a confirmation mail. But upon checking my bank account it was found that the amount was not credited by the end of that day. On the same day I requested another several withdrawals. All other withdrawals credited to my bank account on same day. I contacted customer care, they told me to wait for 1-4 days. Today is 7th day. Still I have not received the fund. Whenever I contacted them they sent me the same reply that another follow up was made and they are contacting with their payment team, but till now fund not received. Every time they are telling me to wait for 24 hours. I have shared my bank statement with them. Still no result. Now I am requesting Askgamblers team to kindly look into this matter. I have attached necessary documents.
Dafabet Casino Complaint Stats
Resolved
1471 / 1544
Avg. Amount
$1,111
Avg. Complaint Duration
10 days
Avg. Response Time
2 days
Dafabet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 868 out of 909 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.