Dear Support Team,
I am writing to raise a complaint regarding a withdrawal transaction where the amount has not been credited to my bank account.
Transaction Details:
- Transaction ID: 527365615
- Transaction Date: 30/08/2026, 03:00:37 PM
- Transaction Amount: ₹8,000.00
- Status: Successful
- UTR Number: 948521025896
- Transaction Type: Withdrawal
- From: Common Wallet
- To: Local Bank Transfer
Although the transaction status shows Successful, the amount of ₹8,000 has not been credited to my bank account.
Please investigate this transaction using the above UTR number and arrange for the amount to be credited at the earliest. Kindly also provide an update on the status and resolution of my complaint.
Pw of attachment: < password removed >
Thank you.
Dear all,
As apparent from the submitter's posts, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
Should the player face issues with any oustanding withdrawal requests or payments which were not part of the present case or payments referring to another casino operator, the player is welcome to submit a separate complaint.
We thank both parties for their assistance during the complaint process.
One failed and in another i deposited 2000 rather than 20000
Details
Transaction Id
528311019
Transaction Date
07/09/2026 05:03:49 PM
Transaction Amount
20000.00
Status
Failed
Transaction Type
Deposit
From
JuPay UPI
To
Common Wallet
Another
Transaction Id
528321209
Transaction Date
07/09/2026 06:59:12 PM
Transaction Amount
20000.00
Status
Failed
Transaction Type
Deposit
From
JuPay UPI
To
Common Wallet
Dear @Patel81230,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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