Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal marked successful but money not credited


10 months ago

Hi team

I made a withdrawal request on 25th of Oct which got processed on 28th Oct and shows successful in cashier page but I haven't received the money yet in the bank account.

Every time I get the same email from support team we are having talk to our payment partner.

My withdrawal details are below.

Transaction Id

471337889

Transaction Date

25/10/2025 10:40:47 PM

Transaction Amount

100000.00

Status

Successful

Transaction Type

Withdrawal

From

Dafa Sports

To

Local


Disputed Casino Dafabet Casino
Amount ₹100000

Discussion

User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Hi Dafabet team ,

I have already shared the documents.
User name
Dear valued customer,

We can confirm that our customer support team has contacted you to share another proof of address issued within last 3 months.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Hi Dafabet team ,

I have already uploaded my photo with pan card and pan card photo along with bank statement for address verification in my account section.

I am attaching the documents here also . Kindly validate the documents and process my withdrawals.

Also please update me regarding the below withdrawal request.
I haven’t recieved 50000 out of 100000 for below withdrawal yet .
Transaction ID: 471337889

Dafabet Casino Complaint Stats

Resolved 1478 / 1551
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 915 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000