Complaint #2904 Dafabet Casino

Withdrawal issue still being investigated

By Harsha6534

1 month ago

Message on forum

I am filing a complaint regarding a pending withdrawal of INR 23,000 from Dafabet.

The withdrawal was marked as successfully processed by the company on 25/05/2026 at 03:10:43 IST. However, the amount has not been credited to my bank account even after several days.

I have contacted the company's customer support multiple times. Initially, a UTR number was provided, but later the support team stated that the UTR was not available and that the matter was under investigation. Despite repeated follow-ups, I have only received generic responses stating that the payment team is reviewing the issue and that I will be updated by email.

I have also checked with my bank and reviewed my bank statements for the relevant period, but no credit corresponding to the withdrawal has been received.

I request the company to:

1. Provide the valid UTR/reference number for the transaction.
2. Confirm the exact status of the withdrawal.
3. Credit the withdrawn amount of INR 23,000 to my bank account immediately, or return the amount to my gaming account if the transaction has failed.
4. Provide a definite timeline for resolution.

I have preserved screenshots of chats, emails, withdrawal records, and bank statements as supporting evidence.

Amount involved: INR 23,000
Withdrawal Date: 25/05/2026
Status shown by company: Successfully Processed
Issue: Amount not received in bank account despite successful processing status.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹23000

Discussion

AskGamblers

• Support Team

1 month ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Harsha6534

1 month ago

Dear AskGamblers Team,

Thank you for your assistance and for following up on my complaint. I appreciate the efforts of the AskGamblers team in helping to resolve this matter and facilitating communication with Dafabet.

I would also like to acknowledge Dafabet for reviewing the case and confirming that the withdrawal transaction has been refunded back to my gaming account.

I have verified that the funds have been credited back to my account. Therefore, I consider this complaint resolved.

Thank you once again to both AskGamblers and Dafabet for your support and assistance throughout the process.

Kind regards,

< full name removed >

AskGamblers

• Support Team

1 month ago

Dear @Harsha6534,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear Valued Customer,

Please be informed that, as confirmed by the Payment Service Provider (PSP), the payment has been successfully refunded. The funds have been credited back to your gaming account under Internal ID: 515390018.

Should you have any further questions, please do not hesitate to contact Customer Support.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1362 / 1427

Avg. Amount $1,105

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

95h left

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Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

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Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

72h left

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Withdrawal Pending Website Upload Error Prevents Verification

I am requesting AskGamblers' assistance regarding my Dafabet account.
My withdrawals were disabled by Dafabet on 28 June 2026. After the restriction was lifted, I submitted a fresh withdrawal request of INR 28,000 on 19 July 2026, which is still pending.
Dafabet requested additional identity verification and instructed me to upload documents through their website. However, every attempt to upload the documents results in the following error:
"Something went wrong. Please try again later."
I have tried multiple times using different browsers and devices, but the upload portal continues to fail. Because of this technical issue, I cannot complete the verification process.
To demonstrate my cooperation, I have already emailed all the requested verification documents directly to Dafabet's verification team using my registered email address ([email protected]) and requested manual verification. I am now waiting for their confirmation and action.
I have fully cooperated with every request. The delay is being caused by Dafabet's technical problem, not by any failure on my part.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Confirm receipt of my emailed verification documents.
Complete my account verification manually.
Resolve the document upload portal issue.
Process my pending withdrawal of INR 28,000 without any further unnecessary delay.
Thank you for your assistance.

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Verification Portal Error Blocking 133450 Withdrawal

Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.

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Error Code 310 from past 4 months

Hello AskGamblers,

I am facing a withdrawal issue with my Dafabet account

My account has already been verified, and all my documents have been approved, as shown in the attached screenshots. However, whenever I try to submit a withdrawal request, I immediately receive the following error:

"Sorry, there was an error with your withdrawal. (Code: 310)."

Because of this error, I am unable to submit any withdrawal request.

I have contacted Dafabet Live Chat multiple times, but I only receive generic or automated responses. No one has properly investigated the issue or provided any meaningful assistance.

I have attached screenshots showing that my account is verified and the exact Withdrawal Error Code 310. I kindly request AskGamblers to help investigate this matter and ask Dafabet to resolve the issue so I can submit my withdrawal request successfully.

Thank you.

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So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

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thanks

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