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Withdrawal issue since October 4th with Dafabet


1 year ago

Hi Team,

I withdrew 15500 rupees on 4th October 2024 at 11:13:37 PM IST on the Dafabet site but still not credited to my bank account.

Given the time frame has been completed after that whenever I contact Dafabet customer care saying to wait, the team is checking on it after 24 hours to reach out to us. After 24 hours I contacted to Dafabet team again saying the same story and sending the same generic messages ..

I have sent an email along with a bank statement as well, but still issue is still not yet resolved.

Please check and do the needful

Disputed Casino Dafabet Casino
Amount ₹15500

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hi Askgam­ble­rs/­Daf­acasino Teams:
Amount has been refunded to Dafabet account.

Again i will transfer to my bank account and monitor two to three days and get back to you.

Thank you.

@askgamblers team: Thanks a lot for the help ..
I never forgot your help..

Thank you so much
User name

Dear @pradeep1626,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello.

Transaction has been refunded and credited back.Kindly check.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (260)

Dafabet Casino Complaints

See all complaints for this casino
Freezing funds for over 10 days under an endless review with zero communication
I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.
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52h left
CN¥75,792