Complaint #771 Dafabet Casino

Withdrawal Issue and Delayed payment of RS 26858

By Abita1992

1 year ago

Hello Dafabet team,

I have not received my withdrawls made on 10-12-2024
Withdrawal amoubt - 26,858
Txn ID - 402533997

its been more then 60-70 days past i have been trying to contact live chat and ask for help but they are helpless and just waste my time everyday and make me wait and then finally they end the live chat without any response to my withdrawal query.

Please help me as its been a long time since i am helpless with my funds still not received.I am looking forward to receiving help from this platform regarding my withdrawal concern as soon as possible.
Please improve the quality of the live chat customer service team as they are just behaving like Bots and wasting my time always.

I have attached live chat conversation with dafabet live chat support team aswell.I hope you help me out with my concern.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹26858

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Abita1992

1 year ago

Dear Dafabet team & AskGamblers team

I have received all my withdrawals.
I Thank you once again for helping me out !

Dafabet Casino

• Representative

1 year ago

Dear Valued Customer,

Kindly be informed that your withdrawals have been completed successfully on our side.

Regards,
Dafabet

Abita1992

1 year ago

Dear Dafabet team

My withdrawals are still pending with you.
I request you to process my pending Withdrawals as soon as possible.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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withdrawal pending due to intentionally delaying account verification process

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Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

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My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

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I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

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Regards

ID: SSINGH241

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July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

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Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

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