Withdrawal is taking too much time and account verification is delayed
My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR
They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.
Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.
I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.
Their email team is not responding to my emails
Dear @Pranavlekhya,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Kindly note that your withdrawal verification was completed.
Your latest withdrawals of transaction ID 524597293 and 524566357 were already successfully processed.
Regards,
Dafabet
As requested, I have now uploaded my Driving License along with a selfie holding the Driving License for my account verification on my accounts documents page.
Since you had asked me to provide an identity document other than my Aadhaar Card or PAN Card, I have complied with your request and submitted the required documents.
I kindly request you to review the submitted documents and complete my account verification at the earliest.
Thank you for your response.
I would like to sincerely apologize for the confusion caused during my document submission.
The reason two different Aadhaar cards were uploaded was due to an accidental file selection from my device. It was an honest mistake, and there was absolutely no intention to provide incorrect information or misrepresent my identity. I kindly request you to disregard the incorrect Aadhaar card and consider only my genuine Aadhaar card for verification.
Regarding your request for an additional government-issued ID, unfortunately, I do not possess any other government-issued identity document apart from my Aadhaar card and PAN card. Therefore, I kindly request you to proceed with my verification using my Aadhaar card.
I would also like to assure you that my Aadhaar card is 100% genuine and authentic, issued by the Government of India. Its authenticity can be verified through the official UIDAI verification process. I am happy to complete OTP-based Aadhaar verification using my registered mobile number, if required. Alternatively, I can also provide the digitally downloaded Aadhaar directly from the official UIDAI portal.
Additionally, I am fully willing to complete a live Video KYC (HLV) or any other identity verification process you require to confirm my identity.
I respectfully request you to review my case and proceed with my account verification based on my genuine Aadhaar card and the additional verification methods I have offered.
Thank you for your time and understanding. I look forward to your positive response.
Dafabet Casino Complaint Stats
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