Complaint #437 Dafabet Casino

Withdrawal is successful but the amount is not credited to my bank account

By NandaKishor

1 year ago

Hello AskGamblers,

I made a withdrawal of 69020 on 01/11/2024 at 09:38 AM IST.

It has been 22 days passed and the amount is still not credited to my bank account.

I have contacted live chat and still, they have not resolved my withdrawal issue. Whenever I contact them 24/7 via live chat they ask for details again even after providing them multiple times.

They will inform me that they are working on my issue to resolve it, The support team claims that they have kept my issue on top priority.

I have contacted help@indiacsonline.com with a bank statement as requested by the live chat team.

Still, my issue is unresolved and the amount is not credited to my bank.

Regards

Nanda

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹69020

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

1 year ago

Dear @NandaKishor,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 year ago

Transaction refunded by bank and already credited back to your account. Kindly check.

NandaKishor

1 year ago

Hello Dafabet,

Please let me know. How long would it take to follow from your payments team.

Do you have any idea how many things would held back because of that transcation.

Please expediate this as soon as possible.

Regards

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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