Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal is Processed and TAT is completed but funds have not been reflected in my bank account


1 year ago

I have withdrawn the amount of Rs.1,00,000/- on 13-01-2025 at 11:49 PM and it has been successfully processed on 14-01-2025 at 01:05 PM..but until now the funds has not been reflected in my bank account.

After this withdrawal I have made other withdrawals and those funds have been received in my bank account.

The customer service executives are saying within 24 hours your problem will be solved just for sake purpose they are saying.

Now I come to know they are not escalating this case to the Payments team.

As per the withdrawal TAT period is 1-4 working days and My last time period is 20-01-2025 as suggested by the help@i­ndi­acs­onl­ine.com.


Dear Team,

Please look into my problem and check what is the actual concern and rectify my problem!


Transaction ID :- 409781148

Disputed Casino Dafabet Casino
Amount ₹100000

Discussion

User name

Dear @smellsgood,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name

UTR number was sent to the player.

User name
Dear valued customer,

We are looking into your case and will get back to you the soonest.
We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
UTR number is just having 10 digit number and as per the Indian banking transaction the UTR number should consist of 12 digit number...So please share the correct UTR number as per the Indian banking regulations.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino