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Withdrawal is not processed by Dafabet of amount 190530


11 months ago

Dear Dafabet Support Team,


I am writing to raise a concern regarding my pending withdrawal requests which have not yet been processed. It has been over three days since I submitted the withdrawal transactions, and they are still showing as pending in my account.


Please find the details below for your reference:


1️⃣ Transaction ID: 469412739

Date: 14/10/2025 12:13:52 PM

Amount: ₹66,000.00

From: OW Sports

To: Local Bank Transfer


2️⃣ Transaction ID: 469412676

Date: 14/10/2025 12:13:09 PM

Amount: ₹98,560.00

From: OW Sports

To: Local Bank Transfer


3️⃣ Transaction ID: 469372570

Date: 14/10/2025 12:38:49 AM

Amount: ₹25,970.00

From: OW Sports

To: Local Bank Transfer



I have also attached my identity documents to help validate my account and speed up the verification process.

Kindly look into this issue on priority and update me on the status of these withdrawals. I would appreciate confirmation once the payments have been processed.

Disputed Casino Dafabet Casino
Amount ₹190530

Discussion

User name

Dear @aradhakol,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your withdrawals has been completed and our customer support team has contacted you with the transactions UTR number.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name
Dear valued customer,

Our team has received the document and is currently reviewing it. We'll get back to you as soon as possible.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1478 / 1552
Avg. Amount $1,137
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 874 out of 916 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000