Dafabet has disabled withdrawal in my account. As a result, I am not able to place withdrawal requests. As soon as I try to place the requests, it shows a code 310 error.
I emailed them, the Dafabet team, multiple times, but they sent me the same irrelevant email to every email.
So I have lost hope in their email support team. I have only hope in you to get this resolved.
Total disputed amount is 102137 inr
I request you to please intervene here and tell the Dafabet team to send me a guided email, that what I need to do in order to enable the withdrawal section of my account.
If they want me to do re-account verification, I am happy to do that; all I need is to get withdrawal enabled so that I can withdraw my funds.
Hoping for justice here.
Dear @Katiyar,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Thank you for your patience.
We are pleased to inform you that your documents have been verified. Kindly proceed to submit a new withdrawal request at your earliest convenience.
Thanks,
Dafabet
From 3 days i have got no response from neither askgamblers team and dafabet team.
@dafabet team, This is my last and final warning, resovle my issue, because my account is fully verfied so enable withdrawal function in my account. You have not rights to hold my money like this.
If you dont resolve this, I will have to post about this fraud in social media and i will file official complaint on alternate dispute resolver from your license authority.
The front-end website system has officially validated my high-level verification selfie and updated my profile status to "Fully Verified." However, the internal email logs from the backend "CMSG Audit" group indicate that the review desk mistakenly replied "no valid docs received" to the trading desk.
The two verification channels are completely out of sync. I am attaching a screenshot of my approved profile validation page to this message. I request the AskGamblers mediator to instruct the operator's representative to forward this proof directly to the compliance audit desk so the manual "Hold WD" block can be removed from my balance.
Screenshot attached below are from the email attachment which i received from dafabet documents team.
Dafabet Casino Complaint Stats
Screenshot