Complaint #2733 Dafabet Casino

Withdrawal is declined due to payment method mismatch

By Vipul K.

1 month ago

I am trying to withdraw funds from dafabet but it always gets declined. They want me to withdraw using local bank transfer. But I have deposited through GG Bnk and UPI. I have tried to withdraw multiple times now.

Everytime they say that the reason is payment method mismatch. But the customer support team does not clarify what kind of mismatch and why the withdrawal is decline if I have deposited through the same method.

These are the transaction IDs for my withdrawal:

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹18000

Discussion

AskGamblers

• Support Team

1 month ago

Dear @vipulkmr99,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear valued customer,

Thank you for your patience.

Kindly note that to enable withdrawals via GG-Bank, you are required to make additional deposits using GG-Bank.

Please proceed with depositing through GG-Bank, after which you will be able to access the GG-Bank withdrawal option.

If you need any assistance, feel free to reach out.

Thanks,
Dafabet

vipulkmr99

• India

1 month ago

Hi,

Thank you. Please let me know if you have any resolution for the same.

Dafabet Casino

• Representative

1 month ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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