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Withdrawal fund not credited


1 year ago

I was given a withdrawal of 11k on 28/02/2025 11:19:00 PM. It's been more than 6 days. I didn't receive this fund yet. I contacted support team through mail but no response. Tried live chat still no proper response. I don't really know what to do to get this fund. Please help me get this fund Asap. I've attached sa creenshot for your reference.

Disputed Casino Dafabet Casino
Amount ₹11000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thanks so much 🙏. I got my fund in my bank account now. Thanks to AskGamblers & Dafabet for your kind support.
User name loyalty-level-2
Thanks for the quick response for both .
Dafabet username - Maahes1990
Withdrawal Amount - 11k
Withdrawal date & Time - 28/02/2025 11:19:00 PM

Please help me get this fund at earliest
User name

Dear Dafabet Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Time2play
COMPLAINT REFERRED BY AGCCS PARTNER Time2play (79)

Dafabet Casino Complaints

See all complaints for this casino
Freezing funds for over 10 days under an endless review with zero communication
I am writing to submit a formal complaint against Dafabet regarding an unjustified restriction on my withdrawals and an indefinite account review that has frozen my legitimate funds.

Below is the exact timeline of the issue:

July 8, 2026 (09:19 AM): I noticed that my first withdrawal request was rejected, and my withdrawal function was subsequently disabled/closed without any prior notice or justification.

July 9, 2026 (Evening): I sent an email to their customer support requesting an explanation. While Dafabet usually replies within 10 minutes, I received absolutely no response.

July 10, 2026 (09:52 AM): I contacted their Live Chat support. The agent provided a generic, scripted response stating that my account was under review and I needed to "wait patiently."

July 11 – July 17, 2026 (Ongoing): I have continuously followed up with their customer service. As of today, July 17, the situation remains completely unresolved. The casino continues to give the exact same canned responses, forcing me to wait indefinitely without providing any concrete updates, explanations, or an estimated timeframe.

I would like to emphasize two crucial facts regarding my account:

No Bonuses Involved: I only play Live Casino games (Live Dealer) and I have NEVER accepted or claimed any bonuses or promotional offers. All funds in my account consist entirely of my own cash deposits and legitimate winnings.

Clean & Consistent Account History: I have been using this account normally, and all my previous withdrawals were processed smoothly without any issues. There is absolutely no breach of terms or valid reason for my account to be suddenly locked.

Whenever I ask for the specific reason for this review or a deadline for its completion, the casino flatly refuses to provide details. They are simply withholding my cash funds and stalling the process indefinitely without any transparency.

I kindly request Ask assistance in mediating this matter. I urge Dafabet to immediately conclude this "review," restore my withdrawal access, and release my funds.

Thank you very much for your time and assistance.
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58h left
CN¥75,792