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Withdrawal fund is not credited yet


5 months ago

Hello @Askgamblers & @Dafabetcasino .


I've given a withdrawal of 20k on 21/11/2025 and it is showing as successful in the application. But the withdrawal fund is not credited yet. It's been almost 30+ days. I've tried contacting through email & chat regarding this payment but no response.

I would request @Askgamblers team to help me get this fund Asap.


Withdrawal Request

Transaction Id - 476110601

Transaction date - 21/11/2025 03:33:15 PM


Thanks

< first name removed >

Disputed Casino Dafabet Casino
Amount ₹20000

Discussion

User name

Dear @naveendivya,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear Valued Customer,

Kindly be informed that the upload error was caused by unsupported characters in the file name. Kindly ensure that the file is renamed using only letters and numbers (the use of “-” or “_” is also acceptable). Please also confirm that the document is in PDF format and that the file size is within the allowed limit.

Once the file has been renamed accordingly, kindly proceed with uploading the document again.

Thanks,
Dafabet
User name loyalty-level-2
Dafabetcasino

There is no special characters in my file name. But still I couldn't able to attach my bank statement.
Please help me with alternative options to send you my bank statement.

Thanks
Naveen
User name
Dear valued customer,

Thank you for your response, we kindly request you to follow the error message and remove any special characters from the file name, allowing only the underscore (“_”) and dash (“-”).

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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